I have migrated my Mojang account to my Microsoft account, but I didn't get Minecraft...

Discus and support I have migrated my Mojang account to my Microsoft account, but I didn't get Minecraft... in XBoX Games and Apps to solve the problem; I have the new Minecraft launcher installed and I can play Minecraft for Windows, but I can only play the trial version. I cannot sign in, because Xbox... Discussion in 'XBoX Games and Apps' started by Edrich de Waal, Jan 28, 2022.

  1. I have migrated my Mojang account to my Microsoft account, but I didn't get Minecraft...


    I have the new Minecraft launcher installed and I can play Minecraft for Windows, but I can only play the trial version. I cannot sign in, because Xbox says I only own the trial version. I am 100% sure I'm signed in on the right account seeing as I only have one account. I can't even sign into my Mojang account to try and redeem Minecraft Windows Edition, because I have already migrated. I was under the impression that I would get Minecraft Windows Edition for free if I migrated. My Mojang account is also 5+ years old If it helps.

    I really want to play with my friends, but I can't on Java Edition and I also can't on Windows Edition. I am stuck.

    Any suggestions?

    :)
     
    Edrich de Waal, Jan 28, 2022
    #1
  2. enzololletje Win User

    How to get back access to Minecraft Java Edition after faulty Account Migration?

    I contacted Mojang Support again.

    They now tell me that my Mojang Account has not migrated to the Microsoft Account with the same email address, but to some other Microsoft Account.

    My Family has 3 other Microsoft Accounts. So I presume it is possibly one of those.

    All those Accounts have Minecraft licenses of their own. So possibly I have a Microsoft Account with a double license to Minecraft.

    I asked Mojang Support to what account my Mojang Account has migrated. I have yet to receive an answer.
  3. Youchan3070 Win User

    New Minecraft launcher won't connect since I changed my main alias from my Microsoft account.

    When Minecraft stopped working, I used my Microsoft account. And this issue happened after I changed my main alias from E-Mail 2 to E-Mail 1. I can play Minecraft if I log in with my E-Mail 2.

    I purchased Minecraft on my Mojang account before the migration, but I don't use my mojang account and that Microsoft account that was migrated to.

    With my Mojang account (E-Mail 1) migrated to Microsoft account (E-Mail 4) I bad the Java Edition. With my first Microsoft account (E-Mail 1, now 3) I had Minecraft Bedrock Edition. And with the other MIcrosoft account (E-Mail 2, now 1) I have both Java and Bedrock.

    I purchased Minecraft Bedrock Edition on my Microsoft Account (E-Mail 1, now 3) from the Microsoft Store and I purchased Minecraft Bedrock Edition on my Microsoft account (E-Mail 2, now 1) from the Microsoft Store but the Java Edition I purchased from minecraft.net. On my Mojang account (E-Mail 1, now migrated to Microsoft Account with E-Mail 3) I bought Minecraft Java from minecraft.net.
  4. enzololletje Win User

    How to get back access to Minecraft Java Edition after faulty Account Migration?

    Hi there Josef,

    I did migrate my Mojang Account to a Microsoft Account.

    I did get an email to confirm the migration went well.

    The email address of my Mojang Account is the same email address than that of my Microsoft Account.

    The migration took place on 20 juli 2022

    Mojang has confirmed me, just before they closed my ticket, that there was no paid Minecraft Content active on my Gamertag .

    Does it help that I noticed that my Gamertag on the Mojang Account was different than that of my Microsoft Account.

    Both helpdesks had me run through the article you mentioned. Microsoft had me also reinstall the Minecraft Launcher.

    Thank you for trying to help.
  5. Jacob Pooley Win User

    Minecraft ownership revoked

    I do not have a receipt for Minecraft Java Edition on my Microsoft account because I bought it through the Mojang store before the Microsoft/Mojang account integration that happened a few years ago. Thus, my Microsoft account doesn't have a receipt for it because I didn't buy it through Microsoft. I can give my Minecraft username as evidence that I had a copy of Java Edition but besides that I have no other evidence. Now that my Mojang account has been migrated to Microsoft, I can't log in to it to prove I own a copy of Java Edition.
  6. JacqueLacroix Win User

    Minecraft Account

    hey , I migrate my Mojang to my Microsoft account . it say log in my Microsoft I try login in to my account in Minecraft account threw the game
Thema:

I have migrated my Mojang account to my Microsoft account, but I didn't get Minecraft...

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