I have lost the former email and transaction ID for minecraft and I need to migrate

andyboehme · Mar 28, 2022

I can't play minecraft without migrating, I can't migrate without verifying my email, my email has been completely deleted along with my transaction ID many years ago on a different pc. Pretty soon it will remove playability to minecraft because I have not migrated yet, I have contacted support various times but somehow the only possible way that I can verify I own the account is with a transaction ID. Is there possibly any other way to change your minecraft email without migrating or a way to migrate without verifying your email? I think it is a really stupid design that the only possible way to verify that it is your account is a transaction ID that I don't even know if I recieved one or not since my old email is completely lost.

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

I apologize, Arta but Minecraft account issues such as forgetting the email address it is handled by Mojang Support, and as much as I would love to guide you with additional steps, it will only be possible through Mojang with the help of a transaction ID.

For your reference, you can check this link: https://help.minecraft.net/hc/en-us/articles/36...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Kathy A.

Hi andyboehme,

We understand your sentiment regarding verification of your Minecraft account before migrating it with Microsoft account. We know you have tried to contact support about this however it would be best to contact the right team for you to have assistance to it. Since, you have mentioned that there has been no migration to the Microsoft account happen yet, you need to contact Minecraft support (Submit a Request) regarding this concern as they are the only person that can do evaluation of your account and purchase.

Although we do not have the answers to your questions you may check these support articles from the game support:

How to Migrate Your Mojang Account to a Microsoft Account

Microsoft Account Migration Issues and FAQ

How to Migrate a Legacy Minecraft Account to a Microsoft Account

Should you need to raise a feedback regarding this experience, please use this link - Minecraft Feedback.

If you have a different concern kindly create a new thread using this link - Create a new question or start a discussion.

Sincerely,

Xbox Forum Moderator

Microsoft Community

Alex W4

Yes I lost my email and password to the account, but I have the transaction ID of when I bought the minecraft account.

fetiska

thank you for your reply!

i don't have other microsoft accounts and before this issue i played minecraft using this account as far as i remember. my order history is empty, but probably it is so because i purchased minecraft before migration

i have an email from mojang confirming the purchase with transaction id in it and another email confirming successful migration

is there a way to send these to microsoft as a proof of ownership so they can help me?

Carson_28

Like I stated, I don't have the mojang email, nor do I have the transaction ID. So I can't open a ticket. Ill just have to wait until someone from microsoft can tell me when I migrated and what email was migrated

I have lost the former email and transaction ID for minecraft and I need to migrate