I have lost all of my forza horizon 5 progress. I think its overritten

Hi there Max, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have. I'm sorry to read you're experiencing this issue with Forza Horizon 5.

In this case, I recommend that you read the following article on the official Forza Support website about what to do if you lose game progress:

https://support.forzamotorsport.net/hc/articles/360005306553-I-ve-lost-all-my-progress-what-do-I-do-

If after following all the steps on the website you still can't recover your progress, you will need to create a support ticket with the Forza team regarding your lost saved data (this is also mentioned at the end of the support article I shared with you earlier):

https://support.forzamotorsport.net/hc/requests/new

Note: These are non-Microsoft websites. The websites appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players. This means we do not have access to any accounts or information about other users.

I hope this helps and I wish you good luck!

Kind regards,
Gerardo.

Hello Vj09,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

We understand that you have already game achievement with game Forza and unable to continue playing due to the account used was hacked. We are sad to hear about your situation knowing you invested too much to make you reach a certain level of the game.

Just to set your expectation that game achievement is tied up with your account. To get back to your account, we need to recover the account.

If we may ask, have you tried contacting our Accounts and Billing department to report the hacked account? If not, we may try first the meticulous account recovery process. Just to inform you ahead that Microsoft accounts are managed completely by an automated server, and we do not have manual access to it.

To start the account recovery, please refer to this link, Recover account

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello,

Sorry to hear you are experiencing issues with Forza Horizon 5 crashing and losing your progress. That is definitely frustrating. Was this on PC or an Xbox console?

You can check the Forza Horizon support article which offers steps you can take, including submitting a ticket. I've lost all my progress, what do I do? – Forza Support (forzamotorsport.net)

Additional Support articles:

My Game is Not Launching or is Crashing on PC – Forza Support (forzamotorsport.net)

Forza Horizon 5 – Forza Support (forzamotorsport.net)

Games & apps | Xbox Support

For Forza Motorsport and Forza Horizon forums and community support, visit:

Forza Motorsport forums

I didnt create any new account i just recover it with the microsoft recovery steps like password and after the phone number that was not changed but my main problem its that i lost the games that i payed i had Forza Horizon 4 Forza Horizon 5 and some DLS`s that are all gone and i want my games back i even have the proof for Forza Horizon 5.

Hi Tomáš, my name is Joel, I'm here to help you with any problems or questions you may have.

Tomáš, I'm afraid that by choosing that option you replaced the Xbox cloud save, so unfortunately from the Microsoft end it is no longer possible to recover it. There is still the possibility of recovering it, but directly from the game's support, so I invite you to open a ticket with Forza support from the link below

http://support.forzamotorsport.net/requests/new

Regards