i have lost accesses to my microsoft account and cant login

Hi Hayden! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft account. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

Based on your description, your account might have been hacked and the hacker must have changed the email address associated with your Microsoft account.

Kindly try to follow the instructions in the interactive tool using the link below in order to recover your account:

https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

If the steps above didn't work, proceed to reach out to Xbox Support for further escalations as they have the tools and resources to properly investigate this case. Here's how to contact them:

Chat Support:

> Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
> Click on the "Contact Us" button in the right of the screen.
> Select the issue you need help with and click on the "Next" option.
> Sign in to your Microsoft account.
> Follow the prompts to connect to a live chat agent.

For Callback Support:

> Select Xbox One
> Select See more options then subscription changes
> Select Show Contact options
> Select Request a call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

If you're unable to contact them, try again at a later time. You may also check these links for reference:

https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37

https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi Kimhan0813,

Thanks for reaching out to the forums. We understand you have issue with signing in. Are you wanting the password for the email itself or the Microsoft account? If for email itself we cant help with that as it is not a Microsoft domain. Here is a

guide for lost password for Microsoft accounts.

We also recommend
changing the primary alias as cant be accessed any longer.

Hope this helps.

Brad

Its quite a tricky situation, because i lost my microsoft account access because of it, but also i cannot play Minecraft since i cant log in, its a situation both involving Microsoft and Xbox.

Hi Maxim, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, can you give us more details?

Have you lost access to your account login information?

My Microsoft name used to be Ibraheemhaq01 now Microsoft has given me a new one and I have lost all of worlds and other data which I can’t get back unless I get my old Microsoft account. I have inserted the right details aswell. This is on my nintendo
switch

Login with your old used in synced account.You can access your old data