I have linked both my Microsoft and Nintendo account to my profile and it still wont work

Hi Brooklynne_185 my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you checked if your account has the necessary settings enabled?

You can enable the multiplayer for Minecraft from the Xbox Family Settings app on your mobile device.

To download the Family App: https://www.xbox.com/apps/family-settings-app

Click the Child Account Name > Settings (The cog on the top right) > Multiplayer > Allow

Then, on the same window, under Cross-play:

Allow Crossplay

Allow Communication with Friends

On the bottom of the page, Clubs > Allow (For Minecraft Realms).

Then, review your privacy settings as well.

Please, enter this site: https://account.xbox.com/settings

On the Privacy Tab options:

"See other people's Xbox Live profiles" > Set it to either Everyone or Friends

"You can see and upload community creations" > Set it to either Everyone or Friends

"You can communicate outside of Xbox Live with voice & text" > Set it to Allow

Click Submit.

Then, switch over to the Xbox One/Windows 10 Online Safety tab.

Set the options below to Allow:

"You can play with people outside of Xbox Live"

"You can join multiplayer games"

"You can add friends"

Don't forget to click on "Submit" to save the settings.

I hope this helps.

Hi Brad. Thanks for quick response.

I really have not idea what to do next.

should I link nintendo acc in my profile at microsoft?

could you send the link pls?

At moment. On console nintendo I’m logging with Nintendo acc. In Minecraft I’m logging with Microsoft acc and Minecraft acc.

Where else I should link these accounts?

Thank you!

Ive done that a few times and tried it now on both profiles and still wont work on my profile.

Recently my account was compromised and connected to a random nintendo switch. Now I have no clue as to how to unlink the nintendo switch from my account as the only forums I've seen about this situation if you have access to the nintendo switch. I dont have access to the switch so how do I unlink the account from my Microsoft one?

The problem with unlinking this is gonna be the fact that its your Microsoft account is linked to the switch account and not the other way around.

The linking process starts on Nintendo's end. Therefore unlinking it would also have to be done from Nintendo's end.

2 sons bought Minecraft Dungeons, one on Xbox, one on Nintendo. I have 2 Microsoft accounts. Synced Nintendo account to wrong Microsoft a/c. So both sons now have same users names and can't play online together. How can I change my nintendo user
to my other Microsoft account? Thanks