I have just bought a new Xbox one. It came with a 14 day gold trial.

Only 14 days? Halo 4 I think came with a leaflet with 14 days trial Gold. It's a better idea to include a leaflet with a Gold trial just for being a customer. Many disc games if brought new from a retailer come with a Gold trial card. They're particular
good especially if your Xbox friends Gold memberships are about to run out I usually say Hey I got a free code.

Dear Support,

Thank you for the fast reply!

Er...my question is that a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game pass 14 days trial code' or 'xbox gold live 14 days trial code', right?

I understand that a xbox game pass 14 days trial code or a xbox live gold 14 days trial code can't be used/sold as xbox game pass ultimate 14 days trial code for sure.

Because a 'xbox games pass ultimate 14 days trial code' equals a 'xbox game pass 14 days trial code + xbox live gold 14 days trial code', so for new Microsoft/Xbox accounts, a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game
pass 14 days trial code' or 'xbox gold live 14 days trial code' , right?

Please help to clarify.

Thanks again for your time!

in the past most new games came with 14 days or 48 hours of xbox live gold, its called a trial and is just added as a bonus for a new customer to try the service first.

if you have already got the service or have already tried the service then obviously the code won't work for you as its a trial for a new customer.

The 14 day trial you were given is a limited one and not a full gold trial. The 14 day trials usually came with certain games and normally only work with those games. They do not give you 100% access to Live though.

Yes if it came with a console 14 day trials included with consoles only apply to new accounts

Same with gamepass

Actually the gold trials are for any accounts that are not actively gold. Only the game pass codes are for new subscribers.