I have Halo MCC purchased on the microsoft Store but it does not show up in my games library

Discus and support I have Halo MCC purchased on the microsoft Store but it does not show up in my games library in XBoX Accessibility to solve the problem; I have both Halo MCC and Minecraft java Edition purchased on my account but they do not show up in the microsoft store i dont know how to fix this... Discussion in 'XBoX Accessibility' started by F_FDEREX, Jan 28, 2025 at 2:53 AM.

  1. F_FDEREX
    F_FDEREX Guest

    I have Halo MCC purchased on the microsoft Store but it does not show up in my games library


    I have both Halo MCC and Minecraft java Edition purchased on my account but they do not show up in the microsoft store i dont know how to fix this issue please help

    :)
     
  2. Rodrigo Oliver Win User

    I have Halo MCC purchased on the microsoft Store but it does not show up in my games library

    Hi F_FDEREX, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, reset the store and try installing the game again.

    To Reset the Store, Press the Windows Key + R > Type WSReset.exe and press Enter.

    Close the store and reopen it.

    Then, on the Microsoft Store, type your game name: "Minecraft" and/or "Halo".

    Load the game page and click on "Install".

    In case it still does not work, the best course of action is to contact Support.

    Please, look for the purchase in your Transaction History.

    Sign in here: https://account.microsoft.com/billing/orders?period=AllTime&type=All

    Then, copy the order number and contact Xbox Support.

    Please enter this link: https://support.microsoft.com/home/contact

    Then, follow these steps:

    Type in your query: "Agent"

    Click on Get Help.

    Scroll down the page and click on Contact Support.

    Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

    Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

    I hope this helps.
  3. Y__B Win User

    The long Dark won't install on PC. Error Code: 0x80073cf3

    No - the expansion does not show up in my Microsoft Store library.
  4. DarkLordofPing Win User

    Subnautica showing "Your free trial has ended. Hope you enjoyed it." when launching through PC Xbox app.

    It doesn't show up on the Microsoft Store library, but does show up on the Xbox app
  5. Zeddy1125 Win User

    My preordered content is not appearing in my full library

    I have pre-ordered MW2 and it won’t show up in my library. And if I go to the microsoft store and try and find it all it says is that i need to purchase the game again. Why is it doing this?
  6. LagiSlag Win User

    I can't download the digital version of Recore onto my PC

    Same here, I purchased the game through Microsoft's website but it doesn't show up in my library on the store for windows 10.

    WTF Microsoft... I'm about to call and get a refund...
Thema:

I have Halo MCC purchased on the microsoft Store but it does not show up in my games library

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