I have had two emails from Microsoft today regarding my account, are they real?

Hi,

i have had two emails today, the first told me that there are problems depositing xbox rewards into my xbox account and to log in to check my region is correct. It is correct and I have had no problems in the past. Is my account ok?

the second is telling me that my one month prepaid xbox live subscription is coming to an end but I haven't used a one month prepaid code. I buy my subscription yearly.

any comments?

thank you

:)

 

Received One Year Gold Membership with Bundle. Microsoft is still billing me.

Hi there,

just to be sure, the account used by your sone has your Microsoft Account? Or are they two different Microsoft/Xbox Live accounts?

Also please check if you did receive a confirmation email on the account regarding redeeming the 12M code.

 

I want to change my email associated to my account ?

Ok thanks


Sent from my iPhone using Tapatalk

 

I had the email about rewards not deposited but when i viewed my account the do appear to have been deposited.

Have you ever had your subscription extended by a month for any reason as that may show up as a one month subscription even though there may be months left