I have gotten the 0x8007003B code on my account,

DXT_Darth-Thanatos . · Jan 22, 2025 at 1:23 PM

I have done everything I know how to try to fix it,

Check internet, clear cheche and checked for a Xbox update, a update went through, but then after all that, the code still popped up. Is there any other way I don't know that can fix the issue?

:)

- AJ -

Hi, DXT_Darth-Thanatos! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues signing in.

If you don't mind, I'd like to ask you a few questions:

- May I ask which Xbox model you are using?

- Is your console enrolled in the Xbox Insider program?

- Is this error coming up for multiple profiles on your console?

- Could you go to Settings > General > Network Settings, and let me know what you see under "Current Network Status"? your network's name is not necessary.

Thank you! I'll be looking forward to your reply.
Best regards.

Rory Nelson

Hi Rodrigo, i tried changing the port selection to manual and followed the steps given but i am still getting the error code when i try to sign in. Is there anything else i could try?

Rodrigo Oliver

Hi Rory, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This has been affecting more users, but on the Xbox Status page, it's not mentioned yet: https://support.xbox.com/xbox-live-status

Please, try changing the Port Selection on the connection settings, from automatic to manual.

Go to Profile and System > Settings > General > Network Settings > Advanced Settings> Alternate Port Selection > Manual > Choose any from the Menu starting with a 4 or 5 (Example: 49215 or 57165).

Following Xbox Support* on X is highly recommended if you have an account there.

They consistently share updates on issues and solutions.

https://x.com/XboxSupport

I also recommend you contact support and let them know this is happening with your account:

https://support.xbox.com/contact-us

-----
*Note: This is a non-Microsoft website.

The page appears to be providing accurate, safe information.

Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).

Thoroughly research any product advertised on the site before you decide to download and install it.

HIZxZLE

I did, but i can still use it on my account and the account that i used hasnt gotten the code

GammerThumbs-A2C5D5E

Hey Fritar No need to be hateful. You and your console can get suspended or banned if you modded for those achievements.

I have gotten the 0x8007003B code on my account,