i have got 3 month live gold account, but my xbox want from me, then i paying 1 of 3 payment ...

Wolf9973 · Jan 13, 2018

Service-60004

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:)

mandabear · Jan 13, 2018

Purchasing An Xbox Live Gold Membership

Have you purchased an Xbox Live Gold membership? If so, how much time did you pay for - a month, 3 months, or a year? Did you buy a family membership? I wish we would bought the family membership now, since we have 3 people who all want separate gold accounts and only 1 of them currently has one. It would have been so much cheaper than buying 3 separate accounts!!

RexValkorie · Jan 13, 2018

Can't buy 2 months for 2$ after buy 9,99$ for 1 month !

I just linked my paypal to my xbox live account and then I use my paypal to buy 1 months gold for 9,99$ on the xbox live website.

Then on my xbox 360 I saw an offer 2$ for 2 months.

But when I try to Confirm Payment the system always re-direct me to Membership Manager and show me 3 options for 1 months 9,99$, 3 months 24,99$ and 12 months 59,99$.

I can't choose to buy 2 months gold for 2$.

WPAK · Jan 15, 2018

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
Contact Us | Xbox Support they can do a more indepth look into this issue.

WPAK

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us they can do a more indepth look into this issue.

BrandonGriffith

I have a 3 month recurring payment subscription that was due to be payed on the 20th of January. I also have a 1 month recurring payment subscription that is currently payed for.

I currently do not have access to my games with gold. I have seen dual charges both labeled as Xbox Live Gold in differing amounts ($24.99 and $9.99 to be precise).

I also have an Xbox Game Pass account and am currently past due on it, but that isn't part of my concern.

NMYJ3HRH5

Hi . I get live gold every 3 or 1 month but this time when i loaded money in my account i was paying for live gold it said you had failed payment in the past and it doesn't let me buy more live gold i don't have a credit card neither my dad i
want to pay that thing with mi money in my Microsoft account but it doesn't let me do it . Pleas help I'm a big and good customer for you pleas help i want to play fifa and other things online i am begging you pleas help

Hello , I had this same issue I deleted my xbox account off my xbox and then added it again that's how I fixed it , have an amazing day!

A F4t Soviet

I remember back in february, there was a special offer of 1$ a month for xbox live gold. Then in march, it was still there. So i bought it and then i have to pay $9.99? Also,xbox live authorities accidentally gave me 2 months more free gold membership. Then
i got emails stating that " we haven;t received payment". Then my account gets suspended for like a month? WTF???

xbox live guys plz dont do this again.

Black Ninja XT

I would like to remove my PayPal account from this account,i have tryed to remove it but this is what it is telling me.

This payment option cannot be removed at this time. Go to the Payment method information page to view services associated with this payment option.

I only have Xbox LIVE Gold: Gold – 60% off 3 Months on this account & Automatic Renewal is turned Off so why do you have a problem with me removing my PayPal account from this xbox live account ?

Get all my details off your servers at once

i have got 3 month live gold account, but my xbox want from me, then i paying 1 of 3 payment ...