I have gold subs. but not on my console

Discus and support I have gold subs. but not on my console in XBoX on Consoles to solve the problem; Hi. when i go to www.microsoft.com and log in on my account i can see i have a gold subscription. But when i'm on my Xbox one console it says i dont... Discussion in 'XBoX on Consoles' started by kawasakiboy-CD818454-77CB-4E66-99B8-B3E0E6EBC074, Jan 21, 2017.

  1. I have gold subs. but not on my console


    Hi.

    when i go to www.microsoft.com and log in on my account i can see i have a gold subscription.

    But when i'm on my Xbox one console it says i dont have gold subs. so i can't get discount on games or deals with gold.

    How is this possible, and how can i change this, so my console aknowledges that i have a gold subs. ?

    :)
     
    kawasakiboy-CD818454-77CB-4E66-99B8-B3E0E6EBC074, Jan 21, 2017
    #1
  2. K Vodojemu 4
    K Vodojemu 4 Guest
    Problems - account - live gold - home console...

     
    K Vodojemu 4, Jan 21, 2017
    #2
  3. rika1977
    rika1977 Guest
    xbox live sub active but can't play multiplayer

    I'm an active subscriber via xbox live on the web, but my games on the xbox one act live I do not have a sub which tries to get me to buy a gold sub... should I reset the xbox one or any ideas?
     
    rika1977, Jan 21, 2017
    #3
  4. I have gold subs. but not on my console

    Is your subscription a trial or a regular Gold membership?

    Also, have you tried
    giving your console a power cycle
    ? If you've just recently upgraded your account to Gold, and your console doesn't see it yet, a power cycle might do the trick to "refresh" the console.
     
    Internet Expert, Jan 21, 2017
    #4
  5. Internet Expert Win User

    I have gold subs. but not on my console

    Is your subscription a trial or a regular Gold membership?

    Also, have you tried
    giving your console a power cycle
    ? If you've just recently upgraded your account to Gold, and your console doesn't see it yet, a power cycle might do the trick to "refresh" the console.
  6. Daft Badger Win User

    3 xbox ones at house. Best way to get on live with all 3.

    The whole home xbox/gold sharing can only be done with 2 consoles.

    If you have a 3rd then you would need separate gold sub,games etc on that console.
  7. ROBOSLIDER Win User

    Multiple xboxes

    It is possible of achieving what you want with one Gold sub, but it would require one console to play on Live as your account.

    You set up Console A as your Home Console, then any account on it can use your Gold sub without your Gold account being signed in, then on Console B you sign in with your Gold account to access Live.
  8. juan van Win User

    First month Gold XBOX Live ended too soon.

    The free xbox gold membership is only good if you sign up for the GT on the console and select the optional month sub at the end of creating it.

    This past weekend was a free gold weekend where if you were silver you could play Multi-player with out a gold sub.

    You would need to create a new account to get the free Month gold sub.
  9. NataiX Win User

    Setup to play online with kids on 2 Xbox Ones

    As I mentioned, setting one of the consoles as Home to share the Live Gold will not work in this case. That would effectively mean that only I could game online on the non-Home Xbox. There would be no way for the kids to play online together. This is why
    I'm fairly certain I will need 2 Gold subs.

    The question is how I should setup those subs with the child accounts to allow for all users on each console to play online. Essentially I need to set 2 consoles as Home (one for each Gold sub), but I'm not sure how to do that with the child accounts.
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I have gold subs. but not on my console

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