I have gold but it says I don’t

Try removing your account from your Xbox, restart your Xbox then add back account.

If that doesn’t work, trying contacting Xbox support directly and they’ll refresh from their side.

Hey there,

In this particular case what you will want to do is
remove the profile from the Xbox One console then add it back and try to get into an online game. If you are still seeing the same message, please reach out to the
chat/phone teams they will be able to take a closer look at the account and subscription with you.

Same error here, waiting for help.

Sorry you're having this issue Jaun Gallardo but if your still having this issue you can use this link to help you.

httt://support.xbox.com/contact-us

Please go to https://account.microsoft.com/services/ and sign in with the Microsoft Account that you use on your Xbox console.

Check the status of your Gold membership subscription. If it shows as an active subscription, go to the console, and delete your account from the console's storage settings.

Then add your account again using the same Microsoft account email. This will force the console to check your Gold status online.

Instructions on how to remove and add an account on your Xbox One are here.