I have gold but I can not play online

Discus and support I have gold but I can not play online in XBoX on Consoles to solve the problem; I have gold but I can not play online I have a problem I have gold but it does not let me play online and I have 3 days bad service Help me please... Discussion in 'XBoX on Consoles' started by MaxterCris, Dec 14, 2016.

  1. MaxterCris
    MaxterCris Guest

    I have gold but I can not play online


    I have gold but I can not play online

    :)
     
    MaxterCris, Dec 14, 2016
    #1
  2. MuffinDGAF
    MuffinDGAF Guest
    I have gold, but i can't play online?

    Hi, i just bought an xbox after being away for a while. It came with a 14 day gold trial. I used the code, but i'm not able to play rocket league online. It says i dont have the permissions, and is telling me to buy gold. I looked at my memberships and
    it says i have gold until the end of the month, and i can download the games for gold, but it won't let me play online. I tried hard resetting, testing my connection, signing out, etc. But nothing seems to work. Anyone have any idea how to fix this?
     
    MuffinDGAF, Dec 14, 2016
    #2
  3. smxw
    smxw Guest
    I have gold but can't play online

    I have tried that and it says I'm gold on 360 and it tells me on xboxone my current membership is 3months +1month.
     
    smxw, Dec 14, 2016
    #3
  4. Miss Ghidorah
    Miss Ghidorah Guest

    I have gold but I can not play online

    Hi there MaxterCris -

    Sorry to hear about any frustration this may be causing. Unfortunately, we're unable to assist with account issues here on the public facing forums. You will need to speak directly with phone or chat support for
    further assistance.

    Please let us know if you have any additional Xbox support questions! We're here to help. I have gold but I can not play online :)
     
    Miss Ghidorah, Dec 14, 2016
    #4
  5. Miss Ghidorah Win User

    I have gold but I can not play online

    Hi there MaxterCris -

    Sorry to hear about any frustration this may be causing. Unfortunately, we're unable to assist with account issues here on the public facing forums. You will need to speak directly with phone or chat support for
    further assistance.

    Please let us know if you have any additional Xbox support questions! We're here to help. :)
  6. MattyMidway Win User

    I HAVE A TRIAL FOR GOLD AND I CAN NOT PLAY ONLINE

    Try removing the account from the console and adding it back again. It's possible the changes just hadn't updated to the console yet. You can also
    login here to verify you have an active trial subscription on your account.

    Good luck!
  7. onyxishere Win User

    I have gold but can't play online

    I'm not seeing you as Gold on the forums here but that might be due to a current glitch in the matrix. If you are unable to access Gold features on the One then try power cycling the console by holding the power button on it for 10 seconds until it shuts
    down.

    If that doesn't work then you may need to delete your profile from the system, restart and then redownload it again.
  8. smxw Win User

    I have gold but can't play online

    I have tried that and it says I'm gold on 360 and it tells me on xboxone my current membership is 3months +1month.
  9. Daft Badger Win User

    I can play online without Gold

    I find it hard to believe that if there was a bug & you somehow were getting online without anyone having/sharing gold that support would just let it pass,they wouldn't just let you play for free.

    Something isn't right.
Thema:

I have gold but I can not play online

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