I Have Gold and Game pass on Xbox one X and can't dowload Xbox 360 games.

Discus and support I Have Gold and Game pass on Xbox one X and can't dowload Xbox 360 games. in XBoX on Consoles to solve the problem; Hello All, When I try to download an Xbox 360 game, such as Crackdown, a page appears asking me to confirm the purchase and it indicates that I do not... Discussion in 'XBoX on Consoles' started by TheV1cky, Jan 1, 2019.

  1. TheV1cky
    TheV1cky Guest

    I Have Gold and Game pass on Xbox one X and can't dowload Xbox 360 games.


    Hello All,

    When I try to download an Xbox 360 game, such as Crackdown, a page appears asking me to confirm the purchase and it indicates that I do not have payment methods (please, see image attached), this page appears in English when I try to download
    the game from the the Spanish page. From this moment I can not continue with the update of the payment method because the page assumes that I am a user from the USA, when I am from Spain.
    This happens with all the Xbox 360 games that I want to download on my Xbox one X.

    In case it was relevant, I have not been an Xbox 360 user, I only have the Xbox one X user account.

    Thanks and best regards.


    I Have Gold and Game pass on Xbox one X and can't dowload Xbox 360 games. [​IMG]


    :)
     
    TheV1cky, Jan 1, 2019
    #1
  2. TheV1cky Win User

    I Have Gold and Game pass on Xbox one X and can't dowload Xbox 360 games.

    For 360 content only a credit card or Paypal is considered a valid payment option on the One/website. So if the payment option you have on file is your Microsoft account balance, it will not work.

    When you try adding a credit card from the website, try scrolling to the very bottom of the page and changing the region in the bottom left corner to Spain. If it contiues to request US information, then you may need to migrate your account region (for some
    reason that gets messed for users on the 360 side of things even if your account already shows as being in the correct region). http://live.xbox.com/accountmigration
    Account migation solve the problem, thanks for the help.
  3. Njal the Blue Win User

    I Have Gold and Game pass on Xbox one X and can't dowload Xbox 360 games.

    Hi, check your details and location at https://account.microsoft.com You will need a valid payment method to purchase 360 games on your Xbox One.
  4. Wishcatcher Win User

    I Have Gold and Game pass on Xbox one X and can't dowload Xbox 360 games.

  5. MarsNeedsTacos Win User

    I Have Gold and Game pass on Xbox one X and can't dowload Xbox 360 games.

    Have you looked at your Microsoft Account to see if it has the correct region? And what happens if you try to add a payment method?
  6. MarsNeedsTacos Win User

    I Have Gold and Game pass on Xbox one X and can't dowload Xbox 360 games.

    What Smwutches said, look further down the page for Change Region and post back if you don't see it.
Thema:

I Have Gold and Game pass on Xbox one X and can't dowload Xbox 360 games.

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