I have error 0x0000042B

Hello! Thanks for your reply. Have you already tried the steps on the link? Kindly also make sure all the required services are running to solve Xbox app sync issues on Windows.

Open the Start menu, search Services then open Services. Scroll down the list and find all of the Xbox entries (they are near the bottom).

Gaming Services (There are 2 of them)

Xbox Accessory Management Service

Xbox Live Auth Manager

Xbox Live Game Save

Xbox Live Networking Service

When you find them right-click on them and select Start. If you can see that they are already running you can skip them.

Hi, . I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Sorry about that. Let's try some steps to isolate the issue. Kindly delete all files in C:\Users\User_name\AppData\Local\Packages \Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache, and then reboot your pc.

This will only rescan all your downloaded files in just a few minutes then try signing in to the Xbox app again. Feel free to check the link below for more troubleshooting steps:

https://support.microsoft.com/en-us/windows/fix...

Hi Kimmy_24,

I went into my files and I looked for this file but I unfortunately could not find this file. This missing file may be the cause for this problem and if it is is there a way to fix this?

Hi, Carter_019. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Sorry about that. Let's try some steps to isolate the issue. Kindly delete all files in C:\Users\User_name\AppData\Local\Packages \Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache, and then reboot your pc.

This will only rescan all your downloaded files in just a few minutes then try signing in to the Xbox app again. Feel free to check the link below for more troubleshooting steps:

https://support.microsoft.com/en-us/windows/fix...

Hi there.

It sounds like you are going to have to factory reset the console. Don't worry, you can still keep all your games and apps while doing this though.

To do this, press the Xbox button on your console to open the guide and go to settings. Then select Systems>Console Info>Reset Console. When it prompts you, pick "Reset and Keep My Games and Apps". This will reset it to
factory settings and will be like setting it up from out of the box. However, all your games and apps will still be on the system meaning you don't have to download them again.

Hopefully that works for you

i have the same problem and it's not yet solved... Not restoring the computer, not withdrawing the account and re-starting... It's a problem that the app is still in beta and Microsoft as much as Xbox developers must repair...

0x0000042B REPORTED THE SAME CODE IN THE SAME PROBLEM IN MY COMPUTER WITH APP XBOX BETA

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello ThallesNoise, try to follow these threads bellow.

https://answers.microsoft.com/en-us/windows/for...