I have done all the puzzles I have downloaded but don't know how to delete them

Does anyone know how to delete jigsaw puzzle collections when they are completed.. It is one of my favorite games, but when I download them and can't DELETE them .. I don't want to use all my space for puzzles..

PLEASE HELP ME DELETE THE COMPLETED JIGSAW PUZZLES.



Thanks

PZ

The only way I have found to remove collections of puzzles I have completed is to uninstall and reinstall the game. It sure saves on whatever this game loads into memory, but I lose track of which sets I have yet to finish. SO I started keeping track of
the collections in an Excel chart. The game tells you which sets you have previously downloaded. I keep track of which collections I want to buy in the future, how many puzzles were in the set (occasionally they add puzzles to a set I have completed), and
if I have done all the puzzles in the set so I don't download them again.

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem, researching on the internet I was able to find that in the forum, the independent advisor Gerardo, recommends the following steps for a solution.

Please try to solve the problem by doing the following procedures:

1. With the Xbox on, press the power button on the front of the console for 10 seconds until it turns off completely.

2. Unplug the power cord from the console and wait 30 seconds.

3. Reconnect the power cable to your console and turn it on normally.

4. Check if the problem persists. If so, you will need to reset your console to its factory settings, keeping your games and applications as follows:

Go to Settings > System > Console Info > Reset Console > Reset and keep games and apps.

This way your console will be reconfigured and you will have to add your account again. No game or application will be deleted, nor will you lose the progress of any game since these are saved in the Xbox Cloud.

5. Check if the problem continues.

I hope this information will be useful.

Information source (credits):
https://answers.microsoft.com/thread/e8ab0cbc-69bb-4f6a-ae2a-a7a89cac41f0

Best regards,
Marvina.

I am sorry about this issue. Here is the official support and FAQ page for Microsoft Casual games.

https://support.xbox.com/en-US/games/game-titles/microsoft-casual-games-faq#834d6dccf2dc4ce5b5adfe96...

You should be able to find a solution to help fix your problem here. If the problem is caused by a in game bug then you will need to contact the game developer. For more help you can also call official Xbox customer support.

Xbox Customer Support Number: 1-800-469-9269

Monday - Friday 6am - 10pm Pacific time

Saturday - Sunday 7am - 6pm Pacific time

Hope this helps, Happy Gaming!!!

I would like to know the same thing. They don't seem to answer the questions or let you know something