I have cities skylines on my xbox and im signed into my account but i cant get it for free

Discus and support I have cities skylines on my xbox and im signed into my account but i cant get it for free in XBoX Games and Apps to solve the problem; Please help because paradox interactive told me to contact you guys about the issue 23ba8c9b-067f-446c-bc8a-1cdd69ba468d Discussion in 'XBoX Games and Apps' started by ChaszLacy, Apr 15, 2019.

  1. ChaszLacy
    ChaszLacy Guest

    I have cities skylines on my xbox and im signed into my account but i cant get it for free


    Please help because paradox interactive told me to contact you guys about the issue

    :)
     
    ChaszLacy, Apr 15, 2019
    #1
  2. PalmettoBling Win User

    I have cities skylines on my xbox and im signed into my account but i cant get it for free

  3. ChaszLacy Win User

    I have cities skylines on my xbox and im signed into my account but i cant get it for free

    This is what frosty yeti told me from paradox

    Hello chasz2015, The xbox version will link with the microsoft store version, you need to contact microsoft for this support. As for the steam version you will need to purchase it since the games have different features.

    FrostyYETI

    Paradox Interactive
  4. PalmettoBling Win User

    I have cities skylines on my xbox and im signed into my account but i cant get it for free

    Cities: Skylines is a Play Anywhere title so it should be available. Make sure you're signed into the store with the Microsoft Account that owns the title, and not just the Xbox App. Then if you open the Windows 10 store, and click on the three dots
    in the top right and click "My Library". From there, you can click filters such as "Games" and then sort by recent or name. It should be listed in there, and have the option right on that page for you to "Install" the title or chose other options. You might
    also want to select "Ready to Install" instead of "All Owned" if you own a lot of digital titles for Windows 10 and Xbox One. That'll make it much easier to sort through the list for what you're looking for.

    Strike ALL that. Looks like Cities: Skylines is NOT a Play Anywhere title so you would have to purchase the game again on Windows 10 to play it there.

    And can you clarify if you're trying to install it on Xbox One or Windows 10? Also, I'm not sure about what you're referencing about getting it for free. Are you subscribed to game pass? It would show an option to install it, but not to "Get" it.
  5. WPAK Win User

    I have cities skylines on my xbox and im signed into my account but i cant get it for free

    Hi LivedToaster852,

    if you have any issues regarding a game, please make a new thread regarding the issue you are experiencing. Please include on what device you are trying to play, what the exact issues is/are and what steps you have already tried
  6. XBF Javier R Win User

    I have cities skylines on my xbox and im signed into my account but i cant get it for free

    Hello ChaszLacy,

    We understand that you're experiencing an issue concerning an inability to get
    Cities: Skylines - Xbox One Edition for free on your Xbox One console.

    Is this a game that you have already purchased before, and is now asking you to pay for it? If so, you may be signed into the wrong account, and it would be best to ensure that the game's purchase appears properly within your
    Microsoft order history.

    If this concerns downloading the game through Game Pass, try ensuring that this is the correct account with the active membership present by visiting the
    Services & subscriptions page on our website.

    Try this for us and let us know if this helps.

    Best wishes!
Thema:

I have cities skylines on my xbox and im signed into my account but i cant get it for free

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