I have bought the train sim world 3 bundle but when I try to download the game it says Not...

As a railway worker I may have to try Train Sim World!

Hello!

I'm an independent advisor and a member of the Xbox Community just like you.

I will be glad to help you.

Check if your order appears in your purchase history through the website at this link:

https://account.microsoft.com/billing/orders/

If it appears, click on the game image from that website, it will open the game page in the Microsoft Store. Sign in at the top right and check if the "Install on" button appears.

If it does, try removing the account from the console and try this:

1. Press and hold the Power button on the front of your Xbox One until the console turns off.

2. Unplug the power cord from the back of your Xbox One/Series.

3. Wait a minute, and then plug the power cord back in.

4. Press the Power button on your Xbox One/Series to turn it back on.

5. Your cache should be clear at this point.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

Seems like it's a game that was created which I would not recommend for you to download. The only available is for the Train Sim World that is available on Microsoft Store.

Hi, doesn't work. I reseted, restarted etc. I see that I downloaded (Installed)the game, but will not start. Train Sim World CSX GP40-2

Hi PricyMate2010,

Thanks for updating us with your reply. Do you happen to have the game Train Sim World® already installed to your Xbox? If
not, then this would be why it isn't launching, as you would be unable to use Train Sim World®:
CSX GP40-2 since it is an add-on (DLC) for the base game.

If you do, then our support article entitled Find your games and add-ons on Xbox One can help you locate and install the DLC for use with your
base game and get you back on track.

Give this a try and let us know the results.

I hope that this helps you a bit more.