I have bought Minecraft about 9 months ago, and it says I need to buy it again. Why is it...

I got this too, says I need to buy it again, but I bought the $110 version about a month ago

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

If this is Minecraft Java Edition, kindly make sure that you're signed in under the correct account on this link for you to download the game: https://www.minecraft.net/en-us/store/minecraft...

If this is Minecraft for Windows or Minecraft (for Xbox), kindly locate the order transaction for the game via https://account.microsoft.com/billing/orders, it should be stated as "completed".

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community and we're sorry you're having this issue. Could you tell if Minecraft appears as a purchased game in your purchase history via the link below?

https://account.microsoft.com/billing/orders/

* Thank you in advance for contacting.

I suggest you try the solutions below, please.

Solution 1:

Press the Xbox button to open the guide.

Select Profile & system > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

After removing the account follow the procedure below.

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Now add your account again.

Solution 2:

Press the Xbox button.

Open Settings.

Go to Network and select Network settings.

Select Advanced settings.

Select Alternate MAC Address.

Select Clear.

Select Restart.

Hi Mateus

I have checked over my purchase history on the link below but I cant see my minecraft purchase. It might be because I could have got it free due to owning the previous Minecraft console edition so it wont appear on my purchase history. However it shows that I have bought multiple things from the Minecraft Marketplace and they appear on the purchase history. I have checked again and Minecraft is still not in my library and shows it needs to be bought.

Thanks for your support and Welcome