I have been unable to pay or buy anything on my account for 4 months ...

Discus and support I have been unable to pay or buy anything on my account for 4 months ... in XBoX on Consoles to solve the problem; All i am getting is the same email over and over saying you are looking into my issue but it has been 4 MONTHS since i contacted support and i am... Discussion in 'XBoX on Consoles' started by pluggedmass778, Jan 12, 2014.

  1. I have been unable to pay or buy anything on my account for 4 months ...


    All i am getting is the same email over and over saying you are looking into my issue but it has been 4 MONTHS since i contacted support and i am still unable to use my account to pay for a subscription or buy anything on it. It is unbelievable when i am
    actually trying to spend money with microsoft that this issue still has not been resolved despite a massive amount of information being supplied.

    :)
     
    pluggedmass778, Jan 12, 2014
    #1
  2. Suspended (no reason ) no evidence

    my account YouBxsterd has been suspended 1 month before gears of war 3 come out and 4 month before mw3 comes out and at this day i seen no msg back or anything im begging 2 think XBox is taking money from me i pay my games like normal people do and buy
    1 gold live and people that pay without hacking knows that its not cheap.



    Im sueing Xbox there takig my money away and forced me 2 buy a another account but im not going to do that for what so they banned me again for no reason

    and yes im theating but i dont care if it make your company look back your american the world knows its corrupt
     
    BloodlessAura07, Jan 12, 2014
    #2
  3. MrGoldenKoi
    MrGoldenKoi Guest
    Help me please!

    Dear Microsoft Team,

    I have a question. I like to buy 1 Month of XBox Game pass BUT i cant buy it with my Money on My account. I dont have Paypal, Debitcard or something im only 13. How do i buy it with my money on my account (I had 3 month before it and had no money to buy
    the next month after the 3 month now I have to pay something for not paying the month after the 3 month) my english is bad sorry guys

    with much love, Mark
     
    MrGoldenKoi, Jan 12, 2014
    #3
  4. nZyN
    nZyN Guest

    I have been unable to pay or buy anything on my account for 4 months ...

    Perhaps you have no payment info entered? Or maybe check your account billing details/address etc. that could cause this issue. However, contacting xbox support by phone is the best option for you as they are the only people

    who deal with billing issues.
     
  5. Kiesey
    Kiesey Guest
    Please contact Xbox Support and let them know you need an update for your issue.
     
    Kiesey, Oct 31, 2018
    #5
  6. nZyN Win User

    I have been unable to pay or buy anything on my account for 4 months ...

    Perhaps you have no payment info entered? Or maybe check your account billing details/address etc. that could cause this issue. However, contacting xbox support by phone is the best option for you as they are the only people

    who deal with billing issues.
  7. Kiesey Win User

    I have been unable to pay or buy anything on my account for 4 months ...

    Please contact Xbox Support and let them know you need an update for your issue.
  8. LScecil1 Win User

    Uhhh...???

    Is there eta to getting this fixed? I have been unable to use my xbox for anything AT ALL for 4 hours
  9. Onyx Is Here Win User

    I am unable to buy anything have almost 2 months!

    Hello Reginaldo, sorry to hear you're having trouble.

    First, please log in to https://account.microsoft.com and make sure that your personal and billing info is correct and up to date and that there are no messages on your your account. While there you can make sure that your card is listed properly.

    If you still have trouble though you may want to consider getting in touch with support via online chat at https://support.xbox.com and click on Contact Us.
  10. SteveManiac Win User

    I have been unable to get my code for the month! Is there anything that I can do?

    I have constantly been checking my order history, but the points are not even being taken out of the account!
    thank you though!
Thema:

I have been unable to pay or buy anything on my account for 4 months ...

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