I have been striked wrongfully.

No one else signs in when I click to go in the enforcement it says no details at this time and I cannot submit a appeal or case review I have 0 strikes I have been wrongfully banned and I cannot get in contact with anybody to see what’s going on

Hi

You should be able to find the reason for the suspension on the
Xbox Enforcement web site and if eligible you will be able to request a case review from here as well.

Hey there G1 soudwave,

The Enforcement teams don't use the forums at all and they only communicate through a

Case Review. 24 Hour communications suspensions and Console Suspensions are not reviewable however, you can however find more information in these cases through the communication sent by the teams to the email address associated with your Xbox Live
Gamertag.

If you believe the suspension was in error and if you're eligible, you can submit a case review using the steps

HERE, however sometimes you're asked to complete a short questionnaire before you can submit a case review. All of the questions refer to the

Code of Conduct, which you should review prior to filing the review. If you fail on the questionnaire, don't worry as you'll be given another chance in 24 hours.

Hope that helps!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Well that is the problem they never respond to anything I have been wrongfully banned I am innocent

Hi, Ania. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Since you did not intend to renew the subscription, please use this link to request a refund, https://support.xbox.com/en-US/forms/request-a-...



You can get the order number from this link, https://account.microsoft.com/billing/orders.