i have been making purchases on my account but i am not earning any rewards.

Hello KINGSELT,



You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

-or-

2. By earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases back as payback Rewards Credit. Pre-orders,
game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. In September 2015, we made some refinements to the program. One change that happened was an adjustment of MyVIP purchase thresholds.
If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress
at (https://rewards.xbox.com/myrewards/).

As of July 2014, we do not award Credits for Xbox Live Gold renewals.

What offers are you looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

As of July 1, 2014, there are no offers to receive credits for renewing gold.

I don't work for the Rewards program so I can't do anything about that. If they show as pending, you would have the option to Request a Deposit on the MyRewards section of the site. If the program has had an issue making deposits in your account, that would
also be noted on that page. If your account status shows that everything is good, then your previous request may have already gone through. Your Lifetime Credits earned includes all credits you have earned since joining the program, that includes pending and
deposited credits. If they have been deposited, that would be noted in your statement on the MyRewards section of the site and would show when the credits were deposited.

I'm still having serious problems with xbox live rewards I have not earned any of the eligible reward points at all.

In Decemeber xbox one had a rewards offer that you earn double rewards credits and free microsft points for purchasing the new releases and renewing gold, so I purchased Watchdogs 2 and Battlefield 1 and also purchased two lots of watchdogs 2 DLC and renewed
my xbox live gold membership but I have not been credited reward credits or the microsft points promised.

Hello Paul707,

We do not see any registrations on your account except for the one you made on the 23rd this month. Since only Rewards members are eligible for Rewards, you have not received any Credits for any purchases made before this date, as stated in the FAQ:

I've had an Xbox Live account for years. Can I earn Rewards for transactions made prior to signing up for Xbox Live Rewards?



You can only earn Rewards once you're an Xbox Live Rewards member. Once your membership is complete, we'll begin tracking your activity and rewarding you for things like completing missions, earning MyVIP Gems, or working towards your MyVIP Star Rank
by making qualifying digital purchases in the Microsoft Store. For full details on the Rewards available, please see the Terms and Conditions.

Personally, I liked Xbox Live Rewards better. I was a member for 5 years before the program was terminated, and I earned almost $300 in rewards. I have been a member of Microsoft Rewards for almost 4 years now and I've earned like $50 max. I just felt
much more rewarded for my purchases and actions on Xbox Live. I also had 6% off all purchases