I have been invited to the preview program by 2 friends but not received the invite after the ...

JamesyM9 · Jun 18, 2015

I have spoken with an Xbox support worker and they said that I must post here to get feedback with my issue. He also gave me this reference number
[Mod Removed].

I don't know what to do so I am hoping this issue can be resolved. Thankyou

:)

VaughnMelson · Jun 18, 2015

Didn't receive preview app link?

Hello folks,

I was asked to post here by Xbox Support live chat who've been helping me with this issue. I've been invited to the Xbox One Preview Program by some of my friends. I've had three of them invite me so far - the first invite was nearly 2 weeks ago now - but
I haven't received a message on the Xbox One with a link to download the Preview app, as the FAQ page states should happen shortly after getting invited.

I realise it normally takes a few days for approval to go through, but I assume 13 days should be long enough for this to have gone through? The advisor I spoke to on support chat viewed my account using the verifyme.microsoft.com system, and confirmed that
they could see the invites that my account had received to the program.

They have asked me to try being invited again, which I'm in the process of, but since I have four invites already (three friends, one of whom invited me twice after I mentioned I hadn't received a Preview app link), I'm not sure this will work.

Could anyone advise on if there is a way to get my account approved, since it's been confirmed by support that I have indeed been invited?

Thank You

l3ig Penguin xD · Jun 18, 2015

Help with Preview Program

Hello, I've been speaking to a person from Xbox Support about the Preview Program for the past hour which it lead me here. My question is I have been invited to the preview program on 2 accounts, 1 which is on my xbox and has already received the invite
to the program, the other which hasn't received the invite but the person I was speaking to from xbox support says I have to accept the terms and conditions but how can I when I am still to receive the invite. A little help would be appreciated!

xx Lady LC xx · Jun 18, 2015

Hi Jamesy

Unfortunately, getting referred by a friend does not guarantee that you will get an invite to the Preview Program. They can of course always try again.

Good luck

LC

Superstar Venom

My console took 2 days to receive a message to get in the preview program after my friend invited me, took about another day after downloading the preview app for my console registration to complete.

Mistor Pepper

I was also invited to the Preview Program by a friend but haven't received a message say I was accepted and it has been about a week

Miss Diggz

Hey there lastinfinity1,

I'm sorry to say that we don't send out invites to the Preview Program, as you'll have to receive an invite from someone who is already participating in the Preview Program currently.

To do this, I would either ask those who are in the Preview Program on your Xbox Live friends list to invite you or head over to our Xbox One General Discussion, make some friends in there, and see if those friends could send you an invite. Hope this helps,
thanks!

Miss Diggz

Hey there DaGangstarGTG,

We are unable to provide invites to the Preview Program, as you can only receive an invite from someone who is already currently participating in the program. When you have a chance, I would suggest reaching out to a friend who is currently in the Preview
Program and request an invite from them. Another option could be heading over to our Xbox One General Discussion forum, make a few friends in there who are in the preview program, and ask about getting an invite. Thanks!

Miss Diggz

Hey there PETEYRLB,

We are unable to provide invites to the Preview Program, as you can only receive an invite from someone who is already currently participating in the program. When you have a chance, I would suggest reaching out to a friend who is currently in the
Preview Program and request an invite from them. Another option could be heading over to our Xbox One General Discussion forum, make a few friends in there who are in the preview program, and ask about getting an invite. Thanks!

I have been invited to the preview program by 2 friends but not received the invite after the ...