I have been charged £10.99 from Microsoft*Ultim Reading OF and I have no recuring payments....

I don't have an Xbox and never have. No receipts from MS for purchases.

If you don't have an Xbox and have never made any purchases from Microsoft, it's possible that the charge may be the result of fraudulent activity. In this case, it's important to take action to secure your account and prevent any further unauthorized charges. You may also contact your bank to dispute the charge as unauthorized purchase.

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

If you were charged £10.99 by Microsoft Xbox Ultimate and you don't have any recurring payments set up, the charge could have been for a one-time purchase or a subscription that you forgot about. Kindly try the following;

1. Verify your account's purchase history by visiting the Order history page of your Microsoft account and searching for the charge.

2. Check your email for purchase receipts: Go through your email for any purchase receipts from Xbox or Microsoft. These emails ought to include details about the product or service that was purchased as well as the date the payment was processed.

3. Call Microsoft Xbox: If you're still unsure where the charge originated from, you can contact Microsoft support for further advice. They can help you identify the charge and provide further information about it.

In this case, you will need to contact our live support Contact us | Xbox Support to check from their end.

Hi Phoebe, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

It can be from an auto-renewal of your subscription. Please sign in to https://account.microsoft.com/billing/orders using all Microsoft accounts that you own, Phoebe.