I have been banned I was not told why

Hi Tomir, my name is Joel, and I'm an Xbox gamer, just like you. I'm here to help you with any problems or questions you may have.

I am sorry that this has happened to you, however from here we can only guide you through the process so that you can verify the cause and appeal your sanction

Note Customer Service cannot assist with suspensions or disciplinary action. These personnel do not have access to compliance details. Read on for information on how to ask questions about your current suspension.

https://enforcement.xbox.com/en-US

Please log in to the link above and click on the yellow handshake. It will give you a more detailed reason why it was forbidden and an option to appeal it.

*** Only by following the steps indicated above can you learn about your case and appeal only if this option is available to you, there is no other way to contact the Enforcement department and no one else at Microsoft can help you.

Customer Service has information about your case nor can dispute or discuss in any way whether your situation is fair or not, I hope you can understand the situation and stay within the rules of the platform

Important Xbox will not tolerate any abusive behavior. When submitting an appeal or responding to an agent's request for additional information, do not insult or threaten Microsoft employees or post profane, bigoted, or otherwise inflammatory content. Case review inquiries are subject to the guidelines outlined in the Xbox Community Guidelines. Disregarding these rules may result in closure of the case review. Especially offensive violations may result in additional disciplinary action from Xbox.

Regards

The enforcement team do not use the forums so no one here can tell you the exact reason.

Any report filed against you has to be investigated which takes time so you were suspended for something you did before your other suspension started.

The only place to contact the enforcement team is via a case review which you have already done.

The are under no obligation to give you the specifics,only what they have already told you.

If you're having trouble seeing when your suspension is until, try contacting Xbox Support-http://support.xbox.com/en-US/contact-us

Although Xbox Support does not have the power to ban/ revoke a ban, they can check information about your enforcement details.

You need to post here (and tell them the gamertag that is banned) for an official answer -

forums.xbox.com/.../41.aspx

You should add your request at Xbox 360 Account Suspensions & Console Bans:

forums.xbox.com/.../41.aspx