I have an Xbox series x controller and it hold a hard "up" during gameplay when on steam.

This is one of the most common problems in the controls, when it starts to occur it may only happen in one game or the menu but as the days go by the error will appear in other games, the tips I gave you before can help you to identify if the problem is present in the control. But from what it says the problem seems to be in the joystick specifically, here I will leave you the instructions on how to calibrate your control from a PC with Windows 10:

1. Access Windows 10 settings from the notification panel.
2. Go to "Devices" and then "Printers and scanners" under "Devices and printers."
3. Find your connected device, such as an Xbox controller.
4. Right-click and select "Game Controller Settings".
5. In the properties window, go to "Settings" and choose "Calibrate".
6. Follow the instructions in the calibration wizard, such as leaving the D-pad in the center and pressing each button.

If you want to see more information on how to do it, here is the link:
https://www.youtube.com/watch?v=WxUnwrBwp0A

Note: This is a non-Microsoft website. The page appears to provide accurate and secure information. Beware of ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before deciding to download and install it.

If the problem persists after calibration, I recommend that you try repair or replacement advice based on your control's warranty.

Hi Matt! I'm Khaji, happy to help you today.

I'm sorry to hear about the problem with your controller. If you've noticed unusual behavior on your controller for some time when playing games or using a specific app, check your game settings to rule out issues related to controller settings or calibration. Also, be sure to close and restart the game or app in question.

If the issue persists across all games and apps, continue to the next step.

Make sure your controller is clean and free of obstructions on joysticks and buttons.
Unplug it before cleaning.
Use a soft cloth with soap and water, ********* alcohol, or disinfectant wipes.
Clean every 3–6 months or as needed.

Consider updating your controller firmware.
You can know how to update in the following links:
https://support.xbox.com/help/hardware-network/controller/update-xbox-wireless-controller

Xbox Wireless Controller Update.
If you think the problem is update, visit the page:
https://support.xbox.com/help/hardware-network/controller/controller-firmware-solution

If you're experiencing consistent issues across all games and apps, your controller's button settings may have changed. Check the following:

Press the Xbox button to open the guide.
Under "Profile & System", select "Settings".
Under "Devices & Connections," choose "Controllers and Headphones."
On the controller screen, select "Settings."
Carefully review the current button mapping and, if necessary, restore the default settings.
If you don't get a button response when you play with an Xbox Bluetooth controller on a Windows device, make sure you have the latest Windows update. Check for updates and check controller firmware through the Xbox Accessories app after updating Windows.

If the above solutions don't help, you may need a replacement. Check the warranty to request it. If it is out of warranty, you can purchase replacement components for repairs, with caution due to the need for moderate technical skills:

https://support.xbox.com/help/hardware-network/controller/controller-warranty

Best regards, Khaji

The thing is it’s fine when navigating through Steam and mapping controller. It does “ go up” and I can click and navigate to all the different sections using the controller. It’s just for the one game

I love the game, butvas for now no new titles will be added until tge Xbox Series X launches. Once the program picks up steam again we will see what the future past holds.

I also have this issue with an elite series 1 controller. When it happens though the original series x controller will not pair either until a hard reset.