I have an Xbox series s. I can not play any 360 games. Every time I try, I try to download...

Nothing has worked. I’m so disappointed.

I see. Please also try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.



Solution 2: Do a factory reset



1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

I have tried that many times. It does not work.

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the steps below to sort out the issue.

Press the Xbox button to open the guide. ...

Select Settings.

Select System and then select Storage.

Select Clear local Xbox 360 storage.

Select Yes and restart the console.

Let me know if it works.

I'm sorry to hear that. Since we have tried all the possible steps here to sort out the issue. I would highly recommend contacting the support team for further advice. You can contact them using this link, https://support.xbox.com/en-US/contact-us.