I have an Xbox 360 from years ago with a parental lock but no account to reset.

Hi Prototyp8, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, make sure to follow these steps:

Plug your USB flash drive into a USB port on your computer.

Download the update file:

https://www.xbox.com/system-update-usb

Click Save to save the console update .zip file on your computer.

Unzip the file.

Copy the contents of the .zip file to the root directory of your USB flash drive (for example, E:\). Do not copy the contents to another folder on the USB flash drive (for example, E:\Files).

Unplug the USB flash drive from your computer.

Plug the flash drive into a USB port on your Xbox 360 console.

Restart the console.

When the console restarts, the installation program starts automatically. When prompted, select Yes to update the new console software.

For more information: https://support.xbox.com/help/xbox-360/console/system-updates-info

Let me know if it works!

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Hi Roger from Wolverhampton,

I'm sorry to hear that you're having trouble removing the parental lock from your Xbox 360. Here are a few steps you can try to remove the parental lock:

Try the default parental lock passcode: The default passcode for Xbox 360 parental lock is "0000" or "1234". Try entering these codes to see if it unlocks the parental control.

Reset your Xbox 360 to factory settings: This will erase all data on your console, including the parental control settings. To do this, go to "System Settings" > "Storage" > "All Devices" > "System Items" > "Hard Drive" > "Reset System Settings".

Remove the parental lock through your Microsoft account: Go to your Microsoft account on a web browser, select "Devices" > "Xbox Consoles" > "Manage" > "Remove Console" to remove the parental lock from your Xbox 360.

Hi Christian,

Do you by chance still have a parental lock on the Xbox 360? What is It that you are trying to do that you can't?

You can reset the parental passcode online from your devices section after you register the Xbox 360 to your account:

https://support.xbox.com/en-US/xbox-360/security/forgotten-parental-controls-pass-code

Can I just delete the profile from my xbox 360? or will it delete both xPartly Viper and ? My parents never use the parent account () I just made it because it made me when I put in my birth date upon making
my account 2 years ago. (I'm 14)

Hi Sebastian,

Thanks for reaching out to us in the forums for this issue. Sorry to hear that you've forgotten the parental lock code on your 360. For assistance with a reset and for more info about the parental safeguards: Parental
safeguards for Xbox Live and your Xbox 360 console. This contains some great information on how to keep your account and other family accounts safe.

I hope this helps out!