I have an error code

Hey NTN x ELECTRICK! What error code are you getting when trying to sign in to Xbox Live? Post back and let me know!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

Hi, Rylan. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the steps one at a time to resolve the issue.

Solution 1: Repair and reset the game title

Please go to Settings > Apps > Apps Features. Select the game title, then click Advanced options. Click the repair button and reset button, try launching the game again using the Xbox app, and see if it works.

Solution 2: Uninstall and reinstall the Gaming Services App

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device and try to launch the game again and see if it works.

Solution 3: Try to uninstall and reinstall the game.

For reference, you can also try the rest of the steps from this link,

https://support.xbox.com/en-US/help/games-apps/....

Hey there BondedLocket81,

Sorry to hear about the errors, when do you see them and does the steps on this guide help?
Troubleshooting Microsoft Solitare

I see. Just to confirm, are you able to play other games without getting the same error code?

I have tried all of those and done everything on the xbox support website and nothing has fixed it would making a new account and buying the gamepass again fix this issue?