I have an account set to my home Xbox, but my other accounts don't get Gold

Discus and support I have an account set to my home Xbox, but my other accounts don't get Gold in XBoX on Consoles to solve the problem; I have an account that has a year of Xbox Live Gold on it, expiring in 2018. I've set it to my home Xbox, but the other accounts on that Xbox don't... Discussion in 'XBoX on Consoles' started by DBZgenius10, Jan 10, 2017.

  1. DBZgenius10
    DBZgenius10 Guest

    I have an account set to my home Xbox, but my other accounts don't get Gold


    I have an account that has a year of Xbox Live Gold on it, expiring in 2018. I've set it to my home Xbox, but the other accounts on that Xbox don't receive the Gold. What do I do?

    :)
     
    DBZgenius10, Jan 10, 2017
    #1
  2. TSForrest
    TSForrest Guest
    2 Xbox ONE consoles in one house. How do I buy games for both consoles and with out buying 2 disk?

    I found a workaround that lets my kids use my games on their Xbox, while I can still play the same games on my Xbox, even play Halo 5 Co-op with my kids on their Xbox (1 kid at a time for Halo 5, both kids for Halo 1-4), and me on my Xbox. Note, I have the only Live Gold account in our household. It's not the preferred solution for this (Yo, Microsoft, Family Gold Subscription, please!), however it works very well for 2 Xbox One consoles. Here's what I had to do...

    (My Xbox)
    1. Settings - Personalization - My home Xbox
    - I removed my Live Gold account from "My home Xbox", leaving no account set for this.
    2. Settings - Account - Sign-in, security & passkey
    - Set my Live Gold account for "Instant sign-in"
    3. Settings - Power & Startup - Turn off or restart - Restart now
    - Rebooted Xbox for settings to take effect.

    (Kids' Xbox)
    I have my Gold account and the regular accounts for my wife and kids set up to login.
    1. Settings - Personalization - My home Xbox
    - Using my Gold account, I selected "Make this my home Xbox"
    2. Settings - Account - Sign-in, security & passkey
    - I set one of my kids' accounts for "Instant sign-in".
    3. Settings - Power & Startup - Turn off or restart - Restart now
    - Rebooted Xbox for settings to take effect.

    My Xbox now has no account set with "My home Xbox", but since it has my Gold account set for Instant sign-in, it will still automatically have access to the games, movies, and other content. However, it won't automatically install purchased games, but that is easily remedied by accessing "My games & apps" from the Xbox home screen, where I will see newly purchased games under the "Ready to Install" section where I can easily install them.

    A Live Gold account can only have one Xbox selected as its "home Xbox", however, on that home Xbox, all other accounts that sign-in will have access to the content purchased by the Gold account. This is what allows my kids to access my Gold account content on their Xbox. In addition to the "home Xbox", any purchases made by a Gold account will follow that account to any "non-home Xbox" where the account is logged-in. Since my account is still set for "Instant sign-in" on my Xbox, my purchases are always available, unless I log out. Other people can still login to my Xbox and use the content I have purchased, as long as my Gold account stays logged in, too. If, for some reason, I login on my Kids' Xbox, it will log me out on my Xbox, but I just log back in when I am done playing with my kids on their Xbox. This let's me play Halo 5 Guardians in Co-op mode with me logged in on my Xbox, and one of my kids logged in on their Xbox, which has access to my Gold account content, because that is my "Home Xbox". So far, I have not encountered any complications with this setup. If I do, I will amend my post here.

    Good luck! I still have not found a way to share content across three Xbox consoles simultaneously, however, this does work for two consoles, even if they are not in the same location. I have also been told that some cablemodems and broadband routers may have trouble with two Xbox consoles accessing Xbox Live games simultaneously from the same residence, but I have Comcast Xfinity Internet service using the WiFi gateway they provided (Cisco DPC3941T wireless gateway/router), and I have not had any trouble playing Xbox Live games on both consoles at the same time.

    -TSForrest
     
    TSForrest, Jan 10, 2017
    #2
  3. Sharing gold membership between accounts on xbone

     
    LamaBraveheart, Jan 10, 2017
    #3
  4. maxen
    maxen Guest

    I have an account set to my home Xbox, but my other accounts don't get Gold

    Just to make sure we're understanding the same thing, the other accounts don't get Gold in the sense that they actually have Gold profiles themselves. However, they should be able to play multiplayer and so on (i.e. acting
    as if they have Gold). It's possible this was your understanding too, I just wanted to clarify.

    So what exactly is happening, and have you tried any troubleshooting already?
     
    maxen, Jan 10, 2017
    #4
  5. DBZgenius10
    DBZgenius10 Guest
    Oh, so that explains why it asks me to get Gold on the accounts that don't have Gold. Well, OK, the problem is playing online on NBA 2K17 with the non-gold accounts. The gold account works just fine for playing online, but the others say I don't have the
    required privileges to play. I've made sure the gold account is set to the home Xbox, and I've contacted 2K Support, who told me to turn everything on Allow and Everything, which I did. But it still doesn't let me. I don't know what to do, it used to work
    in the previous installment, then it stopped working seemingly at random, and it's been like that since. I don't know what to do.
     
    DBZgenius10, Jan 11, 2017
    #5
  6. DBZgenius10
    DBZgenius10 Guest
    Did you receive my previous message?
     
    DBZgenius10, Jan 14, 2017
    #6
  7. Mister Maka
    Mister Maka Guest
    Hey there DBZgenius10!

    Sorry to hear you're having trouble playing 2k17! You mentioned you set some settings to 'allow'. To check did 2K support have you run through thisXbox
    One Error Message Troubleshooter
    ? If not please give it a go and let us know if it helps I have an account set to my home Xbox, but my other accounts don't get Gold :)
     
    Mister Maka, Jan 16, 2017
    #7
  8. DBZgenius10
    DBZgenius10 Guest

    I have an account set to my home Xbox, but my other accounts don't get Gold

    Yeah, they had me run through it and it didn't work.
     
    DBZgenius10, Jan 16, 2017
    #8
  9. Mister Maka
    Mister Maka Guest
    Thanks for clarifying that!

    Do you have any issues playing online with other titles? Also, are any of the accounts that you're using a child account by chance? Thanks a ton for your patience with this.
     
    Mister Maka, Jan 17, 2017
    #9
  10. DBZgenius10
    DBZgenius10 Guest
    Sorry for not responding. I didn't get a notification. I don't have other titles I play online with, but I do know that I can play certain modes online in 2K. But how do I check whether or not I'm a child account?
     
    DBZgenius10, Jan 20, 2017
    #10
  11. Mister Maka
    Mister Maka Guest
    Hey again DBZgenius10!

    When you set up your account you would have entered your birthdate. If it's under the age of 18, you would be using a child account. A parent account would have needed to be tied to your account in order to create the account.
     
    Mister Maka, Oct 31, 2018
    #11
  12. DBZgenius10 Win User

    I have an account set to my home Xbox, but my other accounts don't get Gold

    Yeah, they had me run through it and it didn't work.
  13. maxen Win User

    I have an account set to my home Xbox, but my other accounts don't get Gold

    Just to make sure we're understanding the same thing, the other accounts don't get Gold in the sense that they actually have Gold profiles themselves. However, they should be able to play multiplayer and so on (i.e. acting
    as if they have Gold). It's possible this was your understanding too, I just wanted to clarify.

    So what exactly is happening, and have you tried any troubleshooting already?
  14. Mister Maka Win User

    I have an account set to my home Xbox, but my other accounts don't get Gold

    Hey again DBZgenius10!

    When you set up your account you would have entered your birthdate. If it's under the age of 18, you would be using a child account. A parent account would have needed to be tied to your account in order to create the account.
  15. Mister Maka Win User

    I have an account set to my home Xbox, but my other accounts don't get Gold

    Hey there DBZgenius10!

    Sorry to hear you're having trouble playing 2k17! You mentioned you set some settings to 'allow'. To check did 2K support have you run through thisXbox
    One Error Message Troubleshooter
    ? If not please give it a go and let us know if it helps :)
  16. DBZgenius10 Win User

    I have an account set to my home Xbox, but my other accounts don't get Gold

    Sorry for not responding. I didn't get a notification. I don't have other titles I play online with, but I do know that I can play certain modes online in 2K. But how do I check whether or not I'm a child account?
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I have an account set to my home Xbox, but my other accounts don't get Gold

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