I have a Xbox pfp that I put on, the picture is of megumi from jujutsu Kaisen and he’s a...

Thanks you very much anirban, I was worried. Have a good morning😁

Hi Gregorio,

I'm Anirban and I'll be happy to help you.

Is it too bloody?

Kind regards

This would be the pfp

Hi Rely, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Try using a different image file format.

Also, make sure to review the custom profile pictures playbook and the Community Standards:

https://support.xbox.com/help/friends-social-activity/community/UGC-rules

https://www.xbox.com/legal/community-standards

I hope this helps.

Hello Jae_862, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

Check your order history to see if the game purchase appears:

https://account.microsoft.com/billing/orders/

I will be attentive to your response. Blessings.

Sincerely,
Oskayra.