I have a x box one s & It won’t turn on so I took it to a game store and they took a look...

Discus and support I have a x box one s & It won’t turn on so I took it to a game store and they took a look... in XBoX on Consoles to solve the problem; My x box one s wont turn on so i took it to a game store to get look at and i was seeing could i still ship it to microsoft to get repair... Discussion in 'XBoX on Consoles' started by JaylinMoore, Aug 23, 2020.

  1. JaylinMoore
    JaylinMoore Guest

    I have a x box one s & It won’t turn on so I took it to a game store and they took a look...


    My x box one s wont turn on so i took it to a game store to get look at and i was seeing could i still ship it to microsoft to get repair

    :)
     
    JaylinMoore, Aug 23, 2020
    #1
    1 person likes this.
  2. XBF Eladio M Win User

    I have a x box one s & It won’t turn on so I took it to a game store and they took a look at it could I still send it to Microsoft to get repair

    Hey Jaylin

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently inquiring about getting your device serviced.

    If you took your console in to a retailer to get checked out, as long as they did not physically open the device, you should still be able to get it repaired.

    However, if the console was opened, then it would be as stated by Xbox Forums Ambassador

    [Farscape]     stated, and send it back to you in its current state.

    I hope this helps clarify any confusion this might have caused.
  3. [Farscape] Win User

    I have a x box one s & It won’t turn on so I took it to a game store and they took a look at it could I still send it to Microsoft to get repair

    nope, as the warranty seal will have been broken, microsoft wont touch a console that has previously been opened.
  4. JaylinMoore Win User

    I have a x box one s & It won’t turn on so I took it to a game store and they took a look at it could I still send it to Microsoft to get repair

    But i already ruqest a newDevice Device To be sent out to me
  5. Cameron Thorburn Win User

    Installing the New Jedi Survivor game on Xbox One (not compatible??)

    HELP PLEASE

    I have an Xbox one S

    And I thought x/s games meant they run on Xbox one x & Xbox one s

    But having digitally purchased JEDI SURVIVOR DELUXE EDITION.

    The store won’t let me download it stating it incompatible with my Xbox one S??
  6. NaZoooom Win User

    lost the code from console upgrade screen, how can I get it back?

    Hi DirkHoltzhausen,

    If I remember correctly, usually on initial setup there is a choice to purchase Live Gold / Ultimate.

    Did your Xbox One X still have its security seal on the outer box when you took it home?

    I agree with Xbox Ambassador Njal the Blue to check all the contents of the box and look for a 16 digit code to be redeemed in the Xbox digital store. If you are having no joy, you may want to consider going back to the store you purchased the Xbox from
    and reporting it.
Thema:

I have a x box one s & It won’t turn on so I took it to a game store and they took a look...

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