I have a strange problem - Original account appears to have vanished into the aether.

Discus and support I have a strange problem - Original account appears to have vanished into the aether. in XBoX on Consoles to solve the problem; So, i made my original xbox live account back in 2009. Approximately a year later, life happened, and because of it my xbox went without internet for... Discussion in 'XBoX on Consoles' started by Freddikins, Dec 24, 2015.

  1. Freddikins
    Freddikins Guest

    I have a strange problem - Original account appears to have vanished into the aether.


    So, i made my original xbox live account back in 2009. Approximately a year later, life happened, and because of it my xbox went without internet for 3-4 years. During this time they implemented microsoft accounts. So when i finally was able to hook my xbox
    up to the internet again, it prompted me to make a microsoft account, so i did, using the email attached to my original xbox live account. It then went "Here's your new gamertag!" So now my original xbox live acct is unaccessible, floating in the void. I have
    not been able to figure out how to retrieve it.

    Is there any hope in retrieving this account at all? Or should i just give up on it?

    (Also I do hope this is an okay place to post this problem. It's such an odd problem i wasn't certain where was best)

    :)
     
    Freddikins, Dec 24, 2015
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Your account appears to have a problem

    Hello SoulReaperWG,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Since you are using multiple Microsoft billable accounts to make payments, our deposit process cannot correctly determine the primary billable account
    to deposit into for your Microsoft Account, and thus aborts the process. This is an issue that we are working on resolving with another team since we are not able to fully access the database containing billable account information. At the moment, we have
    not received an estimate on when this problem will be resolved. We apologize for the inconvenience.
     
    XBLRewards8, Dec 24, 2015
    #2
  3. SoulReaperWG
    SoulReaperWG Guest
    Your account appears to have a problem

    Been trying to get my rewards for about 2 years approximately. Your account appears to have a problem:.... please support people, give it some attention. Before 2 Years it worked perfect - everytime if i have 5000 Rewardpoints i got it as account credit
    on my MS-Account. I don't know what there is wrong with my Account. Please Help me - I got now over 25000 Reward Points - and for what ?? - I think microsoft has no need to withhold these award points. So I hope that this will lead slowly in a way to be happy
    about the reward program.

    Best regards
     
    SoulReaperWG, Dec 24, 2015
    #3
  4. juan van Win User

    WHERE IS MY PROFILE?!?!?

    Strange it just vanished - Maybe there are other steps someone else knows - I do not have any other answers for you at this time. :(
  5. XBLRewards8 Win User

    Your account appears to have a problem

    Hello SoulReaperWG,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Since you are using multiple Microsoft billable accounts to make payments, our deposit process cannot correctly determine the primary billable account
    to deposit into for your Microsoft Account, and thus aborts the process. This is an issue that we are working on resolving with another team since we are not able to fully access the database containing billable account information. At the moment, we have
    not received an estimate on when this problem will be resolved. We apologize for the inconvenience.
  6. Mister Gwyther Win User

    Xbox having a strange problem

    Hey there Reaper! Can you try these discs in other consoles to see if they work there? If the do, but not in your console, then you may want to start with our Disc Drive Guide (forums.xbox.com/.../153183.aspx).
    Let me know if any of that helps, thanks!
  7. xR1 ReapeRx Win User

    Xbox having a strange problem

    Oh there is no harddrive or any other storage.
  8. VibroPlex Win User

    Mr SeaBiscuits acc ban

    The Forums which discuss suspensions act a little differently. Since folks often add details which include their true names, gamertags, Microsoft Account addresses et al., things which hackers would love to have, posts there do not appear until reviewed
    by the forum moderators there (i.e., the Policy Enforcement Team themselves). So your posts do not disappear into the aether, they're just on hold awaiting review before they appear.
Thema:

I have a strange problem - Original account appears to have vanished into the aether.

Loading...
  1. I have a strange problem - Original account appears to have vanished into the aether. - Similar Threads - strange problem Original

  2. Help with strange xbox message situation

    in XBoX Rewards & Social
    Help with strange xbox message situation: Hi, I was playing siege about an hour ago when I thought I somehow got a communication ban. I was trying to join my friends party but it kept putting me in game chat, I then went to message my...
  3. Strange Japanese Rdr on my Xbox Profile, not available for purchase

    in XboX Insiders
    Strange Japanese Rdr on my Xbox Profile, not available for purchase: I have two versions of Red Dead Redemption. One is the regular 25 pound version on my Xbox Series S. The other version is on my Nans Xbox 360 that used to belong to my Uncle. I play it when I’m...
  4. Xbox controller is acting strange, how can I fix it?

    in XBoX on Consoles
    Xbox controller is acting strange, how can I fix it?: My xbox one controller keeps disconnecting then randomly reconnecting, however after it reconnects it either doesnt work and I have to take the batteries out and restart it, or a random button...
  5. Hi so I have this strange problem with my elite series 2 controller.

    in XBoX on Consoles
    Hi so I have this strange problem with my elite series 2 controller.: [img] I’ll post an image so everyone can see what i’m talking about but the top layer of metal on the joystick is bending upward. I’m not really sure how this happened. I’m assuming it’s just from...
  6. Strange issue when trying to load Xbox.com/play from within Chrome

    in XboX Insiders
    Strange issue when trying to load Xbox.com/play from within Chrome: When I load up Xbox.com/play on Chrome and login all of the games are grayed out and I can’t select anything. I am an ultimate subscriber. It works fine on my phone, but is failing on my Android...
  7. Xbox Controls are acting strangely

    in XBoX on Consoles
    Xbox Controls are acting strangely: I have tried searching for an answer to this but have been unsuccessful so I apologize if this has already been answered but I couldn’t find someone having the same problem as me; My Xbox...
  8. Strange message while trying to play fallout. How do I override this.

    in XBoX Games and Apps
    Strange message while trying to play fallout. How do I override this.: Strange message on fallout 76 game hoe do I get rid of it e891e29e-a22e-4731-96fa-13cf71e54377
  9. Strange visual issues with overlays such as Nvidia and Reshade

    in XBoX on Windows
    Strange visual issues with overlays such as Nvidia and Reshade: So I have no idea how to even ask this question but for the last few months I have been getting these graphical anomolies when trying to apply a filter from Nvidia or reshade in all my games. I'm...
  10. Help my text on xbox looks really strange almost alien like

    in XBoX on Windows
    Help my text on xbox looks really strange almost alien like: Help!! [img] d7c884a6-a10c-4446-a312-620714920c7b