I have a purchase problem

Discus and support I have a purchase problem in XBoX Games and Apps to solve the problem; I was trying to get the free items and it said this. Your account is unable to make this type of purchase on Xbox.com. Please complete this... Discussion in 'XBoX Games and Apps' started by AmericAssassin, Oct 7, 2017.

  1. AmericAssassin
    AmericAssassin Guest

    I have a purchase problem


    I was trying to get the free items and it said this.

    Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox.

    Which I did already, still says the same msg. All gold on me for a year, all 18+ stuff. Any ideas?

    :)
     
    AmericAssassin, Oct 7, 2017
    #1
  2. TRU BLU N1NJA
    TRU BLU N1NJA Guest
    I have A problem

    I recently bought the anhialation and resurection pack for my black ops on my xbox. the next day my xbox severly scratched my disc.

    i can no longer play

    moon

    shangri-la

    nacht der untoten

    verruckt

    de riese

    4 multiplayer maps and 3 multiplayer gamemodes

    and shi no numa

    is there any possibility that i may be able to get a refund on my packs?
     
    TRU BLU N1NJA, Oct 7, 2017
    #2
  3. NikkiBeckman
    NikkiBeckman Guest
    I Have a problem

    you are using the wrong email address then you'll have to find the email account you used for the gamertag
     
    NikkiBeckman, Oct 7, 2017
    #3
  4. HomegrownSilky Win User

    I have a problem with the purchase of Xbox Live Gold

    It is because you cannot use currency in your account to pay for a subscription. The only ways you have ever been able to purchase Xbox Live Gold is with credit/debit card, Paypal or with a prepaid Gold subscription card. There has never been a way to
    use currency or points to buy Gold.
  5. david okropiridze Win User

    hello i have an problem with 1 of the purchased product

    well thanks everyone for help i appreciate that and my problem is fixed
  6. I Rezyl Azzir I Win User

    I have a problem with the purchase of Xbox Live Gold

    hello delayed,

    please try and hard reset your console by holding the power button on your console for 10 seconds and try again if that doesn't work please get in contact with someone at xbox customer support.
  7. david okropiridze Win User

    hello i have an problem with 1 of the purchased product

    well thank you its actually solved the launch problem and sadly there is another one but in game now error is a Lavanderbeard or something like that ¯\_(ツ)_/¯
  8. Tezzarrific Win User

    hello i have an problem with 1 of the purchased product

    he is using the steam version NOT the microsoft store version.

    OP check to make sure all windows updates are installed, also do the following

    find that file
    [​IMG]


    then delete it, then check integrity, it is the kind of file that stays on the system even when removing and reinstalling.
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I have a purchase problem

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