I have a purchase error

Hello, veenit K. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear that your purchase didn't go through.

Not only that, but I take this opportunity to let you know that if the purchase has the status “declined” this means that the purchase didn't go through.
However, if you were temporarily charged, that transaction should be reversed in a few hours or up to 72 hours. Therefore, your money will arrive, but it can take a time for the transaction to be reversed.

I'll remain attentive to any other one you may have.

Regards,

Arturo.

Hello, itsKrish 0. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

Could you review if this recent purchase appears in your Microsoft account order history with status completed?

https://account.microsoft.com/billing/orders

If the purchase is not there, or it says “failed” this means that the purchase didn't go through.
However, as you were temporarily charged, that transaction should be reversed in a few hours or up to 72 hours.

Furthermore, please refrain from sharing personal information, including email addresses, gamertags, transaction IDs, order numbers, etc.
As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

I hope you find this answer helpful to your inquiry. However, I'll remain attentive to any other one you may have.

Regards,

Arturo.

You can call them, I called them, call the customer care number of ICICI

I am sorry but one more question man. You Contacted them physically or by a call.

Sorry..😂

Yes you should contact so you they will make a request for your refund.