I have a problems with my xbox windows 10

Hi Ultra, To confirm are you using the Xbox App and its failing to connect to the Xbox One?

Thanks,

Best

I have this problem on my PC (Windows 10)

(Not on the xbox console)

Hey Jorge,

Thank you for responding. I see you are still having a hard time streaming your Xbox through your PC even after quite a bit of troubleshooting If you haven't already tried so, I'd like for you to try performing a

factory reset on your Xbox.

1. Press the Xbox button
   to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Reset console.

Make sure to select the option which allows you to keep your games and apps (saves you from the hassle of downloading everything). You will be asked to sign back in to your accounts so have your emails and passwords on hand. Hope this helps and please let
us know how it goes!

hello, the problem I have when selecting my xbox when I select mine says it can not, that I make sure that the xbox is on and connected to the same wifi network, and check and if they are connected to the same internet. I return to the pc I give it to connect
again and it tells me the same thing from before

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you're having issues trying to stream your Xbox One through the Windows 10 App. Your console appears on the list but you are unable to get it to connect is that correct? Take
a look at this helpful support article:
Troubleshooting Xbox app game streaming on Windows 10. Give the steps in there a try and let us know with a reply how it goes!