I have a problem with the purchase of Xbox Live Gold

Discus and support I have a problem with the purchase of Xbox Live Gold in XBoX on Consoles to solve the problem; "Hello, I have a problem with the purchase of Xbox Live Gold on Xbox one S, I bought a gift card of 50 reais, and the 3 month live gold is 41.29 reais,... Discussion in 'XBoX on Consoles' started by DelaydGames, Oct 13, 2018.

  1. DelaydGames
    DelaydGames Guest

    I have a problem with the purchase of Xbox Live Gold


    :)
     
    DelaydGames, Oct 13, 2018
    #1
  2. Smwutches
    Smwutches Guest
    I am having a problem with the purchase of Xbox live gold

    Gold can only be purchased via credit card/Paypal or by purchasing a prepaid gold card in a store. It is not possible to use the currency from your Microsoft account balance on subscriptions.
     
    Smwutches, Oct 13, 2018
    #2
  3. herodiego
    herodiego Guest
    I am having a problem with the purchase of Xbox live gold

    today (31) appeared a Xbox live gold promotion saying that a month would cost real 2 instead of 29. Thanks to Xbox I have 10 real awards and 45 cents but I can't use them to buy Xbox
    live gold that this costing real 2
     
    herodiego, Oct 13, 2018
    #3
  4. I Rezyl Azzir I
    I Rezyl Azzir I Guest

    I have a problem with the purchase of Xbox Live Gold

    hello delayed,

    please try and hard reset your console by holding the power button on your console for 10 seconds and try again if that doesn't work please get in contact with someone at xbox customer support.
     
    I Rezyl Azzir I, Oct 13, 2018
    #4
  5. HomegrownSilky
    HomegrownSilky Guest
    It is because you cannot use currency in your account to pay for a subscription. The only ways you have ever been able to purchase Xbox Live Gold is with credit/debit card, Paypal or with a prepaid Gold subscription card. There has never been a way to
    use currency or points to buy Gold.
     
    HomegrownSilky, Nov 3, 2018
    #5
  6. HomegrownSilky Win User

    I have a problem with the purchase of Xbox Live Gold

    It is because you cannot use currency in your account to pay for a subscription. The only ways you have ever been able to purchase Xbox Live Gold is with credit/debit card, Paypal or with a prepaid Gold subscription card. There has never been a way to
    use currency or points to buy Gold.
  7. I Rezyl Azzir I Win User

    I have a problem with the purchase of Xbox Live Gold

    hello delayed,

    please try and hard reset your console by holding the power button on your console for 10 seconds and try again if that doesn't work please get in contact with someone at xbox customer support.
  8. Dkpwn4age Win User

    Xbox says I don't have gold even though I do

    I just purchased live gold on my new xbox one, and I have the same problem.
  9. R4pt1le Win User

    Status Code 8C320008 What is it ?

    I am having the same problem when trying to purchase xbox live gold membership.

    This sucks,indeed.

    Somebody help?
  10. Smwutches Win User

    I am having a problem with the purchase of Xbox live gold

    Gold can only be purchased via credit card/Paypal or by purchasing a prepaid gold card in a store. It is not possible to use the currency from your Microsoft account balance on subscriptions.
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I have a problem with the purchase of Xbox Live Gold

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