I have a problem with game pass games

NoelArtigas · Aug 13, 2019

When I start any game pass game, I do not want to start, and if it starts, or the whole console gets out or locks up, but when I start disk games, they work perfectly, what can I do so that the game pass games do not do you lock my console?
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:)

Bokor Zombie

Hi
NoelArtigas,

Definitely first follow what
{Parity} has suggested. Though if you are still having troubles make sure that you haven't overload your internal memory to almost full capacity as this can slow down your Xbox when trying to run Digital games and can
also cause your console to freeze.

Saeleth

Honestly it sounds like it could potentially be an issue with accessing data on the HDD. I would recommend reaching out to the MS Tech Support Team for troubleshooting.

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
Unplug the power cord from the back of the console for 5 minutes.
Plug the power cord back in and restart the console.

JustinPalmen

I forgot to mention I am on Windows 11.

Edition Windows 11 Home

Version 22H2

Installed on ‎5/‎12/‎2022

OS build 22621.1

Experience Windows Feature Experience Pack 1000.22632.1000.0

No option to go back to previous version.

I have tried sfc /scannow and that did not correct the issue. Still unable to launch any games in my Game Pass library on my pc.

*Update

It appears after removing and re-installing the Gaming Service my issue has been resolved.

Troubleshoot game installations on a Windows device | Xbox Support < Last action on the list.

andersonpassos

if it doesn't work try this:

https://support.microsoft.com/en-us/topic/use-t...

I have a problem with game pass games