I have a problem when I want to make my monthly payment of an xbox membership with MS gift card

I do not use a credit card, I always make the payment with MS gift cards, but this time it delayed me a few days and it did not allow me to make the payment and asks me to put a card as a secondary option in case it does not have the enough funds, so I got
a loan from a friend but still follows the same problem, only this time he tells me that the payment has been denied ... (we both have enough money to pay for the membership)

I was asked to wait 24 - 48 hours for the system to be unlocked and I could make the payment, it's been more than 3 days but I still can not do it, some opinion of what I should do?

:)

 

Why can't used Xbox Gift card to buy stuff from the avatar store

Everytime I tried to buy some new stuff for my avatar store on Xbox One with my Xbox Gift Card it said You have no valid payment option. Not everyone doesn't have a credit card to this is BS, this is not fare to people who can't buy avatar stuff with your Xbox Gift card. I hope MS can fixed this problem

 

Removing credit card from Live Gold account

I have redeemed a 12 month pre-paid membership code to renew my Xbox Live Gold membership through 1/14/16. I have also redeemed a gift card and have a $25 credit on my account. There are no pending payments on the credit card and auto-renew is turned off.
Can I remove the credit card from my account without cancelling the membership? I just want to use the redeemed gift card for purchases and no have a credit card attached to the account

 

Hi there,

for any payment/billing options it's best to contact Xbox Support via Phone or Microsoft Support Chat at
Contact Us | Xbox Support

They should be able to do a more in-depth look into the account to check if anything is causing this.

Let us know the results