I have a premium subscription to Microsoft Solitaire Collection on my Samsung Android...

Discus and support I have a premium subscription to Microsoft Solitaire Collection on my Samsung Android... in XBoX Games and Apps to solve the problem; How do I get rid of ads on my Samsung S22 android phone? I have an android subscription for my Samsung tablet which is ad free. I have tried... Discussion in 'XBoX Games and Apps' started by Paula Boer, Feb 2, 2023.

  1. Paula Boer
    Paula Boer Guest

    I have a premium subscription to Microsoft Solitaire Collection on my Samsung Android...


    How do I get rid of ads on my Samsung S22 android phone? I have an android subscription for my Samsung tablet which is ad free. I have tried re0installing the app on my phone, clearing cache, logging out and back in. I have also tried restore purchases multiple times but I get 'There was an error attempting to restore your purchase." Any other ideas please?

    :)
     
    Paula Boer, Feb 2, 2023
    #1
  2. Francia J. Win User

    Rewards redemption

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    According to the game support: “ Please note: Premium Subscriptions are valid only for the game and operation system on which it was purchased. For example, if you purchased Premium for Microsoft Solitaire on your Windows computer – it will only be valid for Microsoft Solitaire on devices that run Windows. It will not be valid on mobile devices that run iOS or Android, and it will not be valid for any other Microsoft Casual Game beyond Microsoft Solitaire Collection.”

    I apologize but it’s for Windows PC only.
  3. Francia J. Win User

    Microsoft Solitaire Premium Subscription

    Hi SylviaSzeliga, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Premium Subscriptions are valid only for the game and operation system on which it was purchased. For example, if you purchased Premium for Microsoft Solitaire on your Windows computer – it will only be valid for Microsoft Solitaire on devices that run Windows. It will not be valid on mobile devices that run iOS or Android, and it will not be valid for any other Microsoft Casual Game beyond Microsoft Solitaire Collection.

    For your reference, you can check this link: https://microsoftcasualgames.zendesk.com/hc/en-...
  4. WattyNuela Win User

    I purchased Ad blocker for the Solitaire Premium Collection on 7/3/2023 but it is not working. Ads are still loading in between every game played.

    I would like to clarify something, do you mean that you have and Ad blocker program, and you want to use this program to block the ads inside Solitaire Collection?

    Because as I have said, Remove Ads - Premium Subscriptions are only valid for the operating system on which they were purchased. This means that if you purchased Premium on your Android device, it will only be valid on devices that run Android and not valid on devices that run iOS or Windows.
  5. SandraMMH Win User

    My Microsoft Solitaire Collection has stopped working

    I am not using Microsoft Solitaire Premium.

    In Microsoft Solitaire Collection there is.

    "Settings" Apps & Features" choose Microsoft Solitaire Collection, Advanced Settings then Reset.
  6. SammyVS Win User

    Solitaire Premium Subscription Only Available on One Device

    Your new PC uses the same system as your old PC, right?

    If that's the case, it's necessary to contact the game's developer to help you with this. On this link, you can contact them.

    https://microsoftcasualgames.zendesk.com/hc/en-...

    ''Please note: Premium Subscriptions are valid only for the game and operation system on which it was purchased. For example, if you purchased Premium for Microsoft Solitaire on your Windows 10 computer – it will only be valid for Microsoft Solitaire on devices that run Windows 10. It will not be valid on mobile devices that run iOS or Android, and it will not be valid for any other Microsoft Casual Game beyond Microsoft Solitaire Collect''
Thema:

I have a premium subscription to Microsoft Solitaire Collection on my Samsung Android...

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