i have a microsoft account that i can not login to

Hi Adam,

Thank you for responding and I appreciate your cooperation. I know how important it is for you to recover your account however just to give you a heads up we Microsoft Community moderators only have limited tools here. Since you have already tried the suggested steps I have provided and you are still unable to access your Microsoft account, we highly suggest contacting Xbox/Microsoft Live Support so they can assist you further and provide options to recover your account. You can reach them on this link: Contact us | Xbox Support. Select Contact Us option and select the correct category so you will be routed to the correct support.

Sincerely,



Microsoft Community Moderator

I've recovered the account but every time I want to login I get stuck in a "help us secure your account" loop.

When I go to secure it it's just makes me change the password and I've changed it half a dozen times already.

I can give you the email and password to the account just please let me login I've been struggling with this problem for the longest time.

Thank you.

Edit: I have replyed with my school account on accedent I just wanted to say this is the OC.

Hello sdsdadas dasdasd,

Thank you for posting in Microsoft Community.

We understand you are having issues with logging in to your Microsoft account. Let's work on this together and sort this out in timely manner for you to get back to gaming.
There are a few possible reasons why your account is still blocked or asking for verification.

One is that there may be some suspicious activity on your account, such as someone trying to access it from an unfamiliar location or device.

Another is that your account may have been compromised or hacked, and Microsoft is trying to protect your information and data.

To resolve this issue, please follow these steps:

- Go to https://account.live.com/acsr and fill out the form with as much information as you can about your account. This will help Microsoft verify your identity and ownership of the account.

- You will receive an email with a security code to the alternate email address that you provided. Enter the code on the website and submit the form. - Wait for Microsoft to review your request and contact you with the outcome. This may take up to 24 hours, depending on the volume of requests. - If your request is approved, you will be able to reset your password and access your account again. If your request is denied, you will receive an email with the reason and further instructions.

-If the issue persists, you may also contact Microsoft Account Live Support, so they help you further in fixing the issue.

I hope this helps you regain access to your account.



Sincerely,



Microsoft Community Moderator

i believe it is the only microsoft account i have. however, if i’ve forgotten the microsoft account i used for it, how can i login?

I have not tried resetting my password as there is nothing wrong with my login details. It simply wont accept even my email when i try to login. I CAN access microsoft store, microsoft windows account, xbox app, minecraft launcher with microsoft login. These work fine.

Minecraft.net and microsoft login website do not even accept even my email, as it refreshes the page when i click next.

I can sign into microsoft store app on windows PC. However, it does not require a password it requires windows PIN number. Microsoft store uses microsoft account settings to login, and PIN to verify user.