I have a loose hdmi import for my Xbox one and it’s the right port and on the other port...

Discus and support I have a loose hdmi import for my Xbox one and it’s the right port and on the other port... in XBoX on Consoles to solve the problem; There is nothing wrong with the port or cord that I can see and the visual is fine it’s just the audio that is messed with... Discussion in 'XBoX on Consoles' started by Luca#3444, Jun 25, 2023.

  1. Luca#3444
    Luca#3444 Guest

    I have a loose hdmi import for my Xbox one and it’s the right port and on the other port...


    There is nothing wrong with the port or cord that I can see and the visual is fine it’s just the audio that is messed with

    :)
     
    Luca#3444, Jun 25, 2023
    #1
  2. Jonny306 Win User

    I have a loose hdmi import for my Xbox one and it’s the right port and on the other port when I put it in it’s strong and holds it nice whilst the other port that connects to the tv is loose

    Hello there!

    My name is Jonny and I will be assisting you today!

    First, thank you so much for contacting us regarding your inquiry/ concern.

    If you are experiencing a hardware failure, you can use the link below to view warranty options or seek a 3rd party repair. If its a loose HDMI port due to a factory defect, this would be noticeable immediately so you may have warranty.

    Use the link below.

    https://support.xbox.com/en-CA/help/hardware-ne...
  3. Dakrkplayer2 Win User

    Xbox One S 4K Output/Input

    Some TV will have the res on the HDMI port. I only have one 2.0 port on my 4kTV. Just only one. Other is older version of the HDMI port. And my XBOX ONE I have now is on it.. But it not the S.
  4. M3tal Daz3 Win User

    Loose hdmi port

    A bad hdmi connection will make you lose tv picture gaming quality.

    To file for repairs: https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced
  5. Spyroman12 Win User

    HDMI Port Is Loose

    yes, that is called the advance exchange. If you don't want to do that, there is another option. You basically send your console in for a repair, they fix it up and send it back to you. They even send you a shipping label to your email address, so you don't
    have to pay for the shipping. All you have to do is get a box.

    These are the two options. I see no need to get angry when they offer two different methods for a repair. One is free, and the other gets you a console fast and cost 15 dollars.
  6. Mister Maka Win User

    Loose HDMI port

    Hey there WolfMaster1701.

    That doesn't sound ideal. Is it possible to test a different HDMI cable to see if there's any change with your connection? Let us know.
Thema:

I have a loose hdmi import for my Xbox one and it’s the right port and on the other port...

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