I have a gift card and I redeemed it,

Hi there,

it's likely best to have your mom and dad help you sort this. if your account wasn't set up correctly then your mom or dad may have to contact Xbox Support via Phone at
http://support.xbox.com/contact-us

There is a sweepstakes to win a $500 gift card, but you can redeem a gift card straight out. Not everything they have to redeem is for a sweepstakes. You can redeem $3.00, $5.00, and $10.00 Xbox gift cards.

I have xbox gift card as a gift but did not get the 25 digit number. How do I redeem this card

Hello liv vanst,

Thank you for contacting the Xbox Support forums. If you received a Roblox gift card, you may need to redeem it directly through Roblox. You can view how to view a Roblox gift card here: How to Redeem Gift Cards – Roblox Support. If you are having difficulties redeeming an official Roblox Gift card, you may need to contact Roblox support directly.

However, if you have an official Microsoft gift card, we can most definitely assist. Most of our gift cards will have steps on how to redeem them on the back of physical cards. Please visit: How to redeem gift cards and codes | Xbox Support for steps on how to redeem a gift card on an Xbox console, PC, or mobile device. If the code is appearing invalid, you may need to confirm the region of the card, try on another device, or look for any errors that may mention that the card has already been claimed.

I hope this helps!

-Tali

What does it say when you try to redeem it? Are you in the same region as the gift card you purchased...ie as it's a US $ card, are you in the United States? As gift cards in a different currency cannot be redeemed in a different region....I have a UK account and can't redeem US $ cards