​I have a family account with microsoft ( all outlook ), but i don`t see them in xbox live.

Hey, guys!



You all should have messages in your Xbox Live inbox stating that you should be resolved now. We believe the issue at hand is now sorted out. Please let me know if you continue to run into issues!



--------------------------------------



Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

I am having similar problems and have sent you a message with the particulars.

Hi,

I'm in the exact same trouble with both my children. Is there any news about a solution ?

My daughter can't play the realm I've paid when my son has no problem playing it.

I got you passed on, ZeToken! I'll follow up once I have more information.

Hi,

Thanks for the information, I remember about this known issue for others.

take care

No worries, Sir! This one is a weird situation, but if you see more, do not hesitate to send them over to this thread.

Hey there, Mirento!

I'm sorry to see any issues seeing the child account on Xbox Settings! This is actually a known issue with users who do not have Xbox consoles to sync up the accounts. We're actively working on it at this time.

I've got your account information sent up to the people working on this. When I have more information, I'll be sure to post back in here to update you! I appreciate your patience.

--------------------------------------



Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

Hi,

Thanks for the information, I remember about this known issue for others.

take care

Hi,

How to add family members into your family: Sign in here Account Microsoft -> Family -> ADD CHILD OR ADULT

Note: only adults can add or remove accounts from family.

Happy Gaming!

I already have done that, but i just can`t see them in mine xbox live profile i also checked if mine personal settings are correct. but now i havent got any clue what to do.

Ignore that, So you want to change the family setting correct?

https://privacy.microsoft.com/en-GB/xbox-one-privacy-and-online-safety

Hey, guys!



You all should have messages in your Xbox Live inbox stating that you should be resolved now. We believe the issue at hand is now sorted out. Please let me know if you continue to run into issues!



--------------------------------------



Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.