​I have a family account with microsoft ( all outlook ), but i don`t see them in xbox live.

Discus and support ​I have a family account with microsoft ( all outlook ), but i don`t see them in xbox live. in XBoX on Consoles to solve the problem; I have a family account with microsoft ( all outlook ), but i don`t see them in xbox live. When i log with the username of mine childern. i can change... Discussion in 'XBoX on Consoles' started by Mirento666, Apr 15, 2017.

  1. Mirento666
    Mirento666 Guest

    ​I have a family account with microsoft ( all outlook ), but i don`t see them in xbox live.


    I have a family account with microsoft ( all outlook ), but i don`t see them in xbox live.

    When i log with the username of mine childern. i can change anything, it redirects me to a page "manage-gamertag-and-profile/add-child-to-family-account-online"

    I am lost, i dont know where to do this. because i added mine childeren to the outlook family account.

    :)
     
    Mirento666, Apr 15, 2017
    #1
  2. skys7
    skys7 Guest
    Trying to Move XBOX account from Hotmail to Outlook ID.

    Why don´t you just upgrade to Outlook with your hotmail account?

    That is one click and it does it all alone.

    You will still have the @hotmail but it will be a Outlook account.

    It is that easy.

    Go to your hotmail and click in the right bottom corner I think.

    It should say upgrade to Outlook.

    You will have all your stuff in Outlook.

    You don´t need to switch e-mail addresses ​I have a family account with microsoft ( all outlook ), but i don`t see them in xbox live. :)
     
    skys7, Apr 15, 2017
    #2
  3. dubstir
    dubstir Guest
    Change xBox Email Account From Outlook To Outlook

    I am the head of our family account (@live) and years back I created a single account (@outlook with restrictions) for both my children to share for xBox purposes. Now that they are older and play different games and want different screen names, I want to
    change that single shared @outlook account to another @outlook which my oldest already uses for other Microsoft services. He wants the same screen name and all of his stats to carry over to the changed @outlook address.

    Through searching, I am only finding ways to add an alias to the current account. An alias will not work in this situation because the @outlook is ALREADY in use, so it cannot be added as an alias.

    I know changing an MS account has always been a debate in this regard, but is there anything at all that can be done?

    Again:

    1 shared @outlook account will become 2 child accounts. The current shared @outlook account will be changed to another @outlook account and I will create a NEW @outlook account for my youngest.
     
    dubstir, Apr 16, 2017
    #3
  4. ​I have a family account with microsoft ( all outlook ), but i don`t see them in xbox live.

    Hi,

    How to add family members into your family: Sign in here Account Microsoft -> Family -> ADD CHILD OR ADULT

    Note: only adults can add or remove accounts from family.

    Happy Gaming!
     
    ISirProdigy007, Apr 16, 2017
    #4
  5. Mirento666
    Mirento666 Guest
    I already have done that, but i just can`t see them in mine xbox live profile ​I have a family account with microsoft ( all outlook ), but i don`t see them in xbox live. :( i also checked if mine personal settings are correct. but now i havent got any clue what to do.
     
    Mirento666, Apr 16, 2017
    #5
  6. You have to clarify on what you mean, you cannot see their accounts/gamertags? be able to login to them? on your friends list?
     
    ISirProdigy007, Apr 16, 2017
    #6
  7. Ignore that, So you want to change the family setting correct?

    Xbox One online safety and privacy settings
     
    ISirProdigy007, Apr 16, 2017
    #7
  8. Mirento666
    Mirento666 Guest

    ​I have a family account with microsoft ( all outlook ), but i don`t see them in xbox live.

    First when i login with mine account in the family page i can see mine 2 childeren and my wife, i already added them.

    Then when i log into xbox account and go to xbox preferences, --> privacy settings i only see mine gamertag.

    When i log into 1 of my childeren accounts, i see the family page on microsoft, but when i go to xbox preferences i see the profile of mine child, but when i go to privacy, then i got a page with 2 error codes.

    and the browser page is called "www.xbox.xom/nl-NL/my-account/manage-gamertag-and-profile/add-child-to-family-account-online"

    But i can see them on the family page of microsoft, i can`t solve this problem.
     
    Mirento666, Apr 16, 2017
    #8
  9. Have you looked at this here;
    Error Child Trying To Access Setting
    ??
     
    ISirProdigy007, Apr 16, 2017
    #9
  10. Mirento666
    Mirento666 Guest
    I found a topic with the same problem i have.

    https://answers.microsoft.com/en-us/windows/forum/games_windows_10/using-minecraft-windows-10-editio...

    So there a 2 options i believe....

    -Find someone with a xbox or call xbox support!
     
    Mirento666, Apr 16, 2017
    #10
  11. it's pretty straight forward to edit child's privacy setting but I guess some people will run into issues. I recommend on Contacting tech support about this if you went to all the links given.
     
    ISirProdigy007, Apr 16, 2017
    #11
  12. Hey there, Mirento!

    I'm sorry to see any issues seeing the child account on Xbox Settings! This is actually a known issue with users who do not have Xbox consoles to sync up the accounts. We're actively working on it at this time.

    I've got your account information sent up to the people working on this. When I have more information, I'll be sure to post back in here to update you! I appreciate your patience. ​I have a family account with microsoft ( all outlook ), but i don`t see them in xbox live. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Apr 20, 2017
    #12
  13. Tok'
    Tok' Guest

    ​I have a family account with microsoft ( all outlook ), but i don`t see them in xbox live.

    Hi,

    I'm in the exact same trouble with both my children. Is there any news about a solution ?

    My daughter can't play the realm I've paid when my son has no problem playing it.
     
  14. Hi,

    Thanks for the information, I remember about this known issue for others.

    take care
     
    ISirProdigy007, Apr 25, 2017
    #14
  15. I got you passed on, ZeToken! I'll follow up once I have more information. ​I have a family account with microsoft ( all outlook ), but i don`t see them in xbox live. :)

    No worries, Sir! This one is a weird situation, but if you see more, do not hesitate to send them over to this thread. ​I have a family account with microsoft ( all outlook ), but i don`t see them in xbox live. :)
     
    Misses Quinzel, Apr 26, 2017
    #15
Thema:

​I have a family account with microsoft ( all outlook ), but i don`t see them in xbox live.

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