I have a code to give the Microsoft staff here for a promotion. Where do I go?

DanielWhisler · Aug 16, 2018

I was suppose to receive help as well as a promotion for an Xbox one X and I apologize for taking up your time.

Daniel F. Whisler

:)

x NiTeIVIaReS x · Aug 16, 2018

Missing Email Containing Specialization Access Codes in Halo 4

It was a promotion done by Microsoft. You can see all info for it on the xbox home screen. Promotion is to play Halo 4 multiplayer before the date of November 20, 2012 and you will be emailed a code to unlock 6 character specializations. My friends have
received their codes and I do believe I may have deleted my by accident. Is there a way to receive another or be given a code for this??

Dold5000 · Aug 16, 2018

Bought an xbox one s halo edition and didnt get rise of iron

I bought a halo xbox s bundle from best buy a few days ago before this promotion came out. Buy Any Xbox One S Bundle, Get An Additional Game - Xbox Wire

I saw this promotion so i asked bestbuy to honor it and give me the rise of iron code. They said they cant microsoft would have to do thay since its their promotion. I spoke to a representative through the xbox store they said i would have to post on here.
Can i please have someone help me with this promotion.

Thank you

M3tal Daz3 · Aug 17, 2018

To contact xbox support: (800) 469-9269 if you're in the US/Canada or
http://support.xbox.com/contact-us

M3tal Daz3

To contact xbox support: (800) 469-9269 if you're in the US/Canada or
http://support.xbox.com/contact-us

KBG of RMZ

It sounds like it may be preorder code, this is how you redeem the code on the Xbox One

1)Go to Games, and then select Use a code. Or, say “Xbox, use code.”

2)If prompted, sign in.

3)If you have a QR code, hold it up to your Kinect sensor.

picture

If you do not have a QR code, select Or enter the 25-character code, and then enter your code.

Murphs-A47006C9-2185

Well unfortunately, as Smwutches says the staff here is unable to assist. They have nothing to do with promotions running on the Microsoftstore.com. However, you should go back and try again because it was working fine for me.

At the very least, tell us what bundle is giving you the issue and we can see if we have the issue too.

Arminator

Be aware that promotional codes expire. Some dubious stores sometimes go to a promotional Xbox event and get free codes, and then sell these. Promotional codes do have an expiry date, and it should be printed on the code card, or on a leaflet that came with
the card.

Codes you buy in a regular store should not expire.

So please complain again at the store where you bought the codes from. You made a purchase contract with the store, not Microsoft directly. Therefore the store is responsible for getting you a working code.

Murphs-A47006C9-2185

That is not a promotion that the Xbox Live Rewards Program is involved in. You may want to post in the "Sales & Promotions" forum. The staff here is not going to be able to assist you.

I have a code to give the Microsoft staff here for a promotion. Where do I go?