I have a code for a XBOX game, but I cannot redeem it totally

jerome B1 · Feb 16, 2023

So I have a code, region blocked, that I want to redeem.

I enter it, pass to next screen with the content of the code, then once I want to confirm I get :

PUR-GeoRestricted error.

While :

- I am in the good country,

- I even tried with a VPN

Most of error I saw online were just GeoRestricted and cannot even validate the code while I am after this.

Thanks for the help

:)

Smwutches

In order to redeem a region locked code, your account region has to match your physical location and you have to be in the region the code is for. If you don't meet those requirements, you won't be able to redeem the code. Using a VPN to bypass region restrictions violates the terms of service and can put you at risk for being banned as well.

MoustacheOui

I have similiar issue, I redeemed my Black Flag code on website but the game is not in xbox store so I cannot download it.

Big Nem 73

Hi. I read your comment and it still doesn't help. The Peacock website is asking me to redeem a code from my Xbox Games Pass. I never received a code. I just got the QR code to open the website. So I cannot redeem something that I don't have.

LT Arbiter

You cannot redeem the code from the Xbox live home (dashboard) to redeem the code you must select redeem code in Madden 13 itself. I believe you can go into the settings and do it, although it gave me the update to redeem the code instantaneously after I
signed in with my hard drive in the game itself.

TiCompa

Hello, I have the same issues as ZxXxJonesxXxZ.

I redeemed the code (part of a fifa 17 / Xbox one S bundle), game does not show up. It is also not in my purchasing history, but I cannot redeem it again.

I downloaded the demo version first, then after I redeemed the code, I also redeemed my EA Access code to play the Early Access (trial) version of Fifa 17.

But the game I bought is nowhere to find...

I have a code for a XBOX game, but I cannot redeem it totally