I have a child account and I want to change my profile picture to a custom one can I change...

Hi Jack, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

We can't do that on a child account.

You can try doing the birthdate change, I thought this was not allowed but there is a support page saying otherwise.

"Note: You won’t be able to change Microsoft account info for a child account if you didn’t provide consent when their account was created.

Sign in to your account.

Sign in

Select Manage my child's profile info.

Select Edit this child's personal info.

Update the birthdate and select Save."

Source: https://support.xbox.com/help/account-profile/manage-account/request-update-account-information

I hope this helps.

Dude I’m having the same problem. My brother can change his custom profile picture with no problem and all my alt accounts can chqnge their profile picture, but I can’t. I’ve waited around three days and it still won’t upload the profile picture I want - and now I’m stuck with some generic Xbox one that I selected.

Changing the birthdate under your profile doesn't changes your child account to adult.

Only the parental account can upgrade a child account when the service registers that the account has reached 18+

Unluckily only adult accounts can post custom profile pictures for obvious reasons

Hey there Jacob!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

I just want to clarify, are you trying to change your profile picture to a custom profile picture?

If you are trying to change your child account to an adult account, it will not be possible because even if you change your account's birthdate, the system will still detect that your account is a child account based on your account's birthdate upon creation.

The only way for a child account to graduate to an adult account is to wait until your original birthdate turns to 21 years old.

Hi

I literally just want to [...]change my profile picture to a custom one but [...] it says that i need to be older to do this. [...]My account is clearly over 18, I have changed all settings to where i shouldnt be affected by this

The "adultness" of an account isn't determined by the settings you change.

During the creation of your account you are asked to provide a birthdate. That birthdate determines the age of the account, and only if according to that birthdate your account turns 18 (or 20 in Japan), your account truly is an adult account.

Until then your account is a limited Child account, even though your parents might set your account to allow certain "adult" features like talking to strangers or buying stuff.

Changing your Profile picture is unfortunately a thing, only "real" adult accounts can do, and there is no setting to circumvent that.