I have a ban on my console,what I must do?

Discus and support I have a ban on my console,what I must do? in XBoX on Consoles to solve the problem; I have a ban on my console, what I must do? 660be37b-167c-40dd-9bdc-c15179b6b3f1 Discussion in 'XBoX on Consoles' started by homerecords, Dec 11, 2016.

  1. homerecords
    homerecords Guest

    I have a ban on my console,what I must do?


    I have a ban on my console, what I must do?

    :)
     
    homerecords, Dec 11, 2016
    #1
  2. HellsReject94
    HellsReject94 Guest
    I have a wrongful Ban placed on my console

    Hi, I'm writing this in an effort to receive more information on why my console has a ban placed on it. I have communicated with two representatives and they gave me some information regarding the issue. The ban was placed on october 25th which was a Sunday.My
    account has been the only one logged onto the console, I'm the only user on it and no one else has ever used it. I'm not sure if inactivity was why i got banned but I'm seriously confused on why i got banned. The console is 3 months old I got it fresh out
    of the box from best buy, I'm very upset because I can't buy the new halo on the xbox store. I believe this ban was placed in error and so do the representatives i talked to. They said that the Device ID and console ID on my xbox do not match the console that
    was believed to be banned. I don't know what is going on but I am still able to play multiplayer on destiny and they told me that I shouldn't be able to do that. So If anyone could please get back to me I would be more than happy to explain the situation further.
    The reason i am submitting in the forum and not submitting a case review is because there is no case for my account, the console has the ban and so I am unable to submit a case review. I don't know if moving the system from room to room or frequently changing
    your password justifies a ban. I thought you had to do something serious to get a ban and I have no idea what I've done. I was told someone who who works with xbox enforcement could clarify my wrongdoing. Either a phone call or an email with details regarding
    why my xbox in particular has a ban and what policy I have violated would be appreciated. Any wrongdoing was most definitely unintentional and my sincerest apologies for anything wrong i have done. I don't think I have done anything though, I believe this
    is a big mistake and am seeking my ban to be lifted so i can get a digital version of Halo 5! At this point the console cannot make purchases due to the ban.
     
    HellsReject94, Dec 11, 2016
    #2
  3. ngocphi
    ngocphi Guest
    I have a wrongful Ban placed on my console

    Because console bans are final

    You need to post in the suspension forums

    forums.xbox.com/.../4276.aspx
     
    ngocphi, Dec 11, 2016
    #3
  4. Miss Ghidorah
    Miss Ghidorah Guest

    I have a ban on my console,what I must do?

    Hey there homerecords -

    Sadly, we're unable to assist with actions taken by the Enforcement team here on the forums. The Enforcement team does not use the forums, so they will not be able to respond here, unfortunately. Please reach out to them at http://enforcement.xbox.com/ to
    submit a new case review if necessary.



    Thanks for understanding! If you have any additional Xbox support questions, please let us know!
     
    Miss Ghidorah, Dec 12, 2016
    #4
  5. Miss Ghidorah Win User

    I have a ban on my console,what I must do?

    Hey there homerecords -

    Sadly, we're unable to assist with actions taken by the Enforcement team here on the forums. The Enforcement team does not use the forums, so they will not be able to respond here, unfortunately. Please reach out to them at http://enforcement.xbox.com/ to
    submit a new case review if necessary.



    Thanks for understanding! If you have any additional Xbox support questions, please let us know!
  6. SpionMokiller Win User

    Question to the xbox forum supporter

    but when can i be banned for messages

    or what i must do that my account be banned for sending messages
  7. Smwutches Win User

    What I must to do with my profile?

    Recovering your profile may be the only option. Banned consoles are known to corrupt files so they will work fine on the banned console, but you won't be able to move them to a new console.
  8. lal05890 Win User

    What I must to do with my profile?

    The profile wasn't banned, the console was the banned, I'm asking how I must to sign in with my new console, with the profile that I kept in my USB memory, or if I must recover the profile from Xbox Live and lost the progress that I got while the console
    were banned
  9. Garys Xbox Win User

    What I must to do with my profile?

    If the profile was banned you would not be able to post this question on the forums. The only thing you can do is recover it and give it a go.
Thema:

I have a ban on my console,what I must do?

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