i have a £10 gift card I can't redeem it

Hi, Simon! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues redeeming your gift card.

- May I ask exactly what happens when you try to redeem it? Are you getting any error codes/messages?

- To clarify, have you already tried redeeming it at [ https://redeem.microsoft.com/ ]?

I'll be looking forward to your reply.
Best regards.

The £10 must be either on a card that says "Xbox Gift Card £10" or you must purchase an Xbox digital gift card code on Amazon for £10 that you redeem here:
https://redeem.microsoft.com/enter

You can't redeem Amazon gift cards or currency in Amazon accounts for currency in your Microsoft/Xbox account - you must buy an Xbox Gift Card (or code) with that money on it.

If that's the case, it explains why, after months of using "Auto Redeem" on the $10 gift card (previously), I one day found myself no longer auto redeeming the $10 gift cards. I thought it was sketchy at the time and it feels the same now. Can't see why it doesn't function reliably like a subscription program.

It's also annoying that instead of simply crediting your account with Xbox GPU time, like they do with gift card cash amounts, they e-mail you code to redeem. Seems pretty intentional.

Hi, I have 10$ in my wallet. I only use gift cards. So I want to subscribe, first month is 1$ (offer) then 4.99 recurring. So I want to choose to redeem a gift card as a backup payment method. What gift card do I need to redeem another 10$ to cover next
month? or a 60$ gift card that covers a full year of 4.99 x 12? thank you.

i like it i recently redeem it for a $10 gift card